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Uber Eats
San Francisco, California, United States
What it is
Uber Eats lets customers browse restaurants, search by restaurant or cuisine, and order food for delivery. At checkout, customers can review their address, estimated delivery time, and total order price, including tax and delivery fee. The app shows delivery progress on a map, along with the delivery person's name and photo. Grocery delivery is available from participating stores, with options depending on the customer's address. For group orders, a team can share a link so participants choose their items while one person pays and tracks delivery. Customers who already have an Uber account can use it to order. Support is available through the Help section after an order is placed. The service is offered on Android, iOS, and the web, and Uber says it is available in more than 700 cities, with location availability to check. Restaurants can route orders into their POS through integration partners; Uber lists more than 100 partners globally. The free plan has no monthly fee, though order fees and item prices apply. Uber One is $9.99 a month or $96 a year, with benefits restricted to eligible orders and locations.
For and against
For
- Browse restaurants or search by restaurant or cuisine
- Track delivery progress and delivery person on a map
- Group orders let one person pay and track
- Grocery delivery from participating stores
- Available on Android, iOS, and web
Against
- Fees and item prices apply per order
- Grocery availability depends on the customer's address
- Uber One benefits are limited to eligible orders and locations
The verdict
Uber Eats combines restaurant delivery, grocery orders, group ordering, and delivery tracking across mobile and web. The free plan has no monthly fee, while Uber One offers eligible-order benefits for a listed monthly or annual price.
Who it suits
It suits people ordering restaurant meals or groceries, including teams coordinating a shared order. Restaurants seeking to send orders directly to their POS may also find its integrations relevant.
Plans and prices
Uber Eats
No monthly fee to order; fees and item prices apply per order
Read 4 Oct 2026 · about.ubereats.com
Uber One monthly
$0 Delivery Fee on eligible orders; up to 10% off eligible orders; benefits only where available and on eligible orders
Read 4 Oct 2026 · ubereats.com
Uber One annual
$0 Delivery Fee on eligible orders; up to 10% off eligible orders; benefits only where available and on eligible orders
Read 4 Oct 2026 · ubereats.com
On the record
- Availability limit
- The app download page says Uber Eats is available in more than 700 cities worldwide and directs users to check locations for availability.about.ubereats.com · read 4 Oct 2026
- Browse and search
- Customers can scroll through restaurants or search for a particular restaurant or cuisine.about.ubereats.com · read 4 Oct 2026
- Customer support
- Customers can contact Support through the Help section in the app after placing an order.about.ubereats.com · read 4 Oct 2026
- Existing Uber account
- Customers with an Uber account can use that same account to order through the Uber Eats app.about.ubereats.com · read 4 Oct 2026
- Free trial
- Uber One's free trial is available only to eligible first-time members unless they receive an offer to rejoin.ubereats.com · read 4 Oct 2026
- Groceries
- Uber Eats offers grocery delivery from participating stores, with availability shown for the customer's address.about.ubereats.com · read 4 Oct 2026
- Group orders
- Group ordering lets a team share an order link, customize their choices, and have one person pay and track delivery.about.ubereats.com · read 4 Oct 2026
- Integration examples
- Listed Uber Eats integration partners include Clover, Lightspeed, Olo, Square, and Toast.merchants.ubereats.com · read 4 Oct 2026
- Mobile apps
- Uber directs customers to download the Uber Eats app from the Apple App Store or Google Play.about.ubereats.com · read 4 Oct 2026
- Order details
- At checkout, customers see their address, estimated delivery time, and order price including tax and delivery fee.about.ubereats.com · read 4 Oct 2026
- Order tracking
- Customers can track an order in the app and see the delivery person's name, photo, and progress on a map.about.ubereats.com · read 4 Oct 2026
- POS integrations
- Uber says it has more than 100 integration partners globally, and integrations can send orders directly to a restaurant's POS.merchants.ubereats.com · read 4 Oct 2026
- Privacy
- Uber says its Privacy Center in the Eats app helps users understand how their data is used and manage settings under their control.uber.com · read 4 Oct 2026
- What it does
- Uber Eats lets customers browse restaurants, place food orders, and get them delivered.about.ubereats.com · read 4 Oct 2026
