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Twizzlo
What it is
Twizzlo is web-based booking and appointment scheduling software for appointment-based service businesses. Clients use a public page to book from real-time availability at any hour and can reschedule within business rules. Profiles can store visit history, notes, preferences, contact details, allergies, and total spend. The system provides staff schedules, role-based access, multi-location shifts, and centralized insights, with unlimited staff and locations on both plans. Clients can pay and tip through Stripe, while staff can record manual payments. Online payments carry the merchant’s Stripe processing rate plus a 1.5% Twizzlo fee. Email confirmations and reminders are included on both plans. Business Pro adds 50 SMS messages monthly, then charges $0.03 per additional message. Dashboards show revenue, bookings, availability, utilization, satisfaction, forecasts, and daily, weekly, and monthly views. The Free plan costs nothing with up to 150 bookings monthly. Business Pro costs $29.99 a month per business with unlimited bookings. Twizzlo says its service is not tailored to regulations such as HIPAA or FISMA.
For and against
For
- Public booking page shows real-time availability
- Stores detailed client history and preferences
- Supports unlimited staff and locations
- Includes online payments and tipping through Stripe
- Provides revenue and utilization dashboards
Against
- Free plan allows 150 bookings per month
- Online payments add a 1.5% platform fee
- SMS requires Business Pro and extra-message charges
- Not tailored to HIPAA or FISMA compliance
The verdict
Twizzlo combines customer booking, staff scheduling, client records, payments, reminders, and business reporting in a web service. The free booking cap, payment fee, SMS pricing, and compliance limitation should shape plan selection.
Who it suits
Twizzlo is aimed at appointment-based businesses such as salons, spas, trainers, groomers, cleaners, photographers, and tutors. It suits operators needing scheduling, client records, staff coordination, and online payments.
Plans and prices
Free
Up to 150 bookings per month · unlimited employees, locations, customers and insights · no SMS · online payments and tips included, subject to Stripe processing plus a 1.5% Twizzlo fee
Read 7 Oct 2026 · twizzlo.com
Business Pro
Unlimited bookings, employees, locations, customers and insights · 50 SMS messages per month, then $0.03 each · 30-day money-back guarantee · online payments subject to Stripe processing plus a 1.5% Twizzlo fee
Read 7 Oct 2026 · twizzlo.com
On the record
- Booking
- Clients can book through a public page with real-time availability 24/7 and can reschedule within business rules.twizzlo.com · read 7 Oct 2026
- Client records
- Client profiles can hold visit history, notes, preferences, contact details, allergies and total spend.twizzlo.com · read 7 Oct 2026
- Company
- Twizzlo identifies Roger Grekos and Thanos Gkanas as its co-founders.twizzlo.com · read 7 Oct 2026
- Compliance limit
- Twizzlo’s terms say the services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA.twizzlo.com · read 7 Oct 2026
- Insights
- The dashboard includes revenue, bookings, staff availability and utilization, customer satisfaction, forecasts and daily, weekly and monthly views.twizzlo.com · read 7 Oct 2026
- Integrations
- The pages reviewed identify Stripe for online payments; they do not document other named product integrations.twizzlo.com · read 7 Oct 2026
- Intended users
- Twizzlo describes its audience as appointment-based service businesses, including salons, spas, trainers, groomers, cleaners, photographers and tutors.twizzlo.com · read 7 Oct 2026
- Payment fee
- Online payments carry the merchant’s Stripe processing rate plus a 1.5% Twizzlo platform fee.twizzlo.com · read 7 Oct 2026
- Payments
- Clients can pay and tip online through Stripe, and staff can record manual payments.twizzlo.com · read 7 Oct 2026
- Product
- Twizzlo is web-based online booking and appointment scheduling software for appointment-based service businesses.twizzlo.com · read 7 Oct 2026
- Reminders
- Both plans include email confirmations and reminders; SMS is available on Business Pro with 50 messages per month included and $0.03 per additional message.twizzlo.com · read 7 Oct 2026
- Security and privacy
- Twizzlo says it uses appropriate technical and organizational security measures, while noting it cannot guarantee complete security of internet transmission or stored data.twizzlo.com · read 7 Oct 2026
- Staff and locations
- The product provides staff schedules, role-based access, multi-location shifts and centralized insights, with unlimited staff and locations on both plans.twizzlo.com · read 7 Oct 2026
- Support
- Support is available 24/7 by email at [email protected], with an average response time under two hours.twizzlo.com · read 7 Oct 2026
