TRAY Online Ordering

Plans and prices

Every plan, in full

On the record

Branded ordering

Restaurants can create a branded ordering space featuring their own menu, offerings, and prices.tray.com · read 12 Oct 2026

Company history

TRAY says it was founded over a decade ago serving family entertainment centers before pivoting to the restaurant industry; it does not state a founding year on this page.tray.com · read 12 Oct 2026

Compliance limitation

TRAY's End User License Agreement says, unless TRAY notifies the customer otherwise in writing, the accessed services are not PCI DSS or ISO compliant.tray.com · read 12 Oct 2026

Delivery orders

Yestray.com · read 21 Sep 2026

Direct guest ordering

The platform gives guests a destination to order directly with a restaurant inside its brand.tray.com · read 12 Oct 2026

Menu sync

Items, menus, prices, and promotions come from the TRAY POS platform as a single source of menu information.tray.com · read 12 Oct 2026

Open API

The web ordering platform works with interfaces such as Olo, and businesses can build their own ordering platform using TRAY's Open API.tray.com · read 12 Oct 2026

Order fees

TRAY says online ordering has no transaction fees and customers can keep their own credit processor.tray.com · read 12 Oct 2026

Ordering channels

website and apptray.com · read 21 Sep 2026

Order routing

Orders from multiple channels are marked by channel for packaging and pickup by delivery couriers or guests.tray.com · read 12 Oct 2026

POS integration

Yestray.com · read 21 Sep 2026

Setup

TRAY says online ordering can be configured in minutes by specifying which items to sell online, without separate menus or product IDs.tray.com · read 12 Oct 2026

Support

TRAY lists [email protected] and the phone number 844-USE-TRAY for support.tray.com · read 12 Oct 2026

Target customer

TRAY describes its platform as serving enterprise restaurant brands and multi-store operations.tray.com · read 12 Oct 2026

Website options

Online ordering can be embedded in an existing website or used to build an ordering site integrated with TRAY's Open API.tray.com · read 12 Oct 2026

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