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On the recordRead 3 Oct 202615 facts
Traksend
Lagos, Nigeria
Plans and prices
Starter
25,000 NGNone-time
150 deliveries/month · 150 WhatsApp notifications/month · 2 staff users · 5 drivers
Read 3 Oct 2026 · traksend.com
Growth
50,000 NGNone-time
500 deliveries/month · 500 WhatsApp notifications/month · 5 staff users · 15 drivers
Read 3 Oct 2026 · traksend.com
Scale
90,000 NGNone-time
1,000 deliveries/month · 1,000+ WhatsApp notifications/month · 10 staff users · 30 drivers
Read 3 Oct 2026 · traksend.com
Pro
Priced on request
1,000+ deliveries/month · 1,000+ WhatsApp notifications/month · custom staff and driver limits · unlimited/custom booking capacity
Read 3 Oct 2026 · traksend.com
On the record
- Customer tracking
- Customers can view delivery tracking from a link without creating an account or installing an app.traksend.com · read 3 Oct 2026
- Data retention
- The privacy policy says GPS history is retained for 90 days, delivery records for 12 months by default, and closed-account data is deleted within 30 days except where legally required.traksend.com · read 3 Oct 2026
- GPS tracking
- The operator dashboard shows active drivers on a live map, with GPS pings roughly every 30 seconds and ETA estimates based on position.traksend.com · read 3 Oct 2026
- Integrations
- The privacy policy identifies Supabase for database and authentication infrastructure, Google Maps Platform for geocoding and map rendering, payment processors, and WhatsApp Business API providers as subprocessors or service providers.traksend.com · read 3 Oct 2026
- Payment handling
- Traksend supports pay-before-delivery or pay-on-delivery and can send account details to customers automatically.traksend.com · read 3 Oct 2026
- Plan limits
- Traksend says each package with a unique tracking link counts as one delivery, and deliveries do not expire when unused.traksend.com · read 3 Oct 2026
- Privacy and compliance
- The privacy policy says Traksend operates in compliance with Nigeria’s Data Protection Act 2023 and that driver GPS tracking is active only during assigned deliveries and with consent.traksend.com · read 3 Oct 2026
- Purpose
- Traksend describes itself as a logistics operating system for courier and dispatch businesses, including independent US courier operators.traksend.com · read 3 Oct 2026
- Route management
- Operators can group multiple pickups and drop-offs into trips, sequence stops, and record status, time, and proof for each stop.traksend.com · read 3 Oct 2026
- Security
- The privacy policy states that Traksend uses TLS for data in transit, AES-256 for data at rest, bcrypt password hashing, role-based access controls, and regular security reviews.traksend.com · read 3 Oct 2026
- SMS fallback
- Traksend supports SMS notifications for customers who do not use WhatsApp.traksend.com · read 3 Oct 2026
- Support
- The pricing page lists WhatsApp support on Starter, priority WhatsApp support on Growth, dedicated support on Scale, and a dedicated account manager on Pro.traksend.com · read 3 Oct 2026
- WhatsApp AI
- Its Tara assistant can extract structured delivery details from WhatsApp orders and send unclear cases to a human team member.traksend.com · read 3 Oct 2026
- White label
- Tracking pages, messages, and payment details can carry the operator’s business name and branding; own-domain support is listed for Growth and above.traksend.com · read 3 Oct 2026
