Traksend

No phone app

5.8No. 18 of 28
in Courier Management Software

Recognised40% of the score20
Phone app26% of the score0
Documented20% of the score98
Free plan14% of the score30

Free plan: Trial only
Paid plans from: NGN 25,000/mo
Runs on: Web

Summary

Traksend is ranked #18 of 28 in courier management software on Samsung Mobile US Press. It runs on Web. A free trial is offered. Paid plans start at NGN 25,000/mo.

Traksend plans and pricing

All plans

Starter NGN 25,000/mo Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 150 deliveries/month · 150 WhatsApp notifications/month · 2 staff users · 5 drivers · Tara AI up to 75 deliveries/month traksend.com · 3 Oct 2026

Growth NGN 50,000/mo Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 500 deliveries/month · 500 WhatsApp notifications/month · 5 staff users · 15 drivers · Tara AI up to 400 deliveries/month · custom domain traksend.com · 3 Oct 2026

Scale NGN 90,000/mo Monthly fee; pricing page also says each plan is a one-time purchase of delivery credit with no recurring lock-in. 1,000 deliveries/month · 1,000+ WhatsApp notifications/month · 10 staff users · 30 drivers · Tara AI full access · data export · custom domain traksend.com · 3 Oct 2026

Pro Not published Custom pricing; one-time purchase of delivery credit with no recurring lock-in. 1,000+ deliveries/month · 1,000+ WhatsApp notifications/month · custom staff and driver limits · unlimited/custom booking capacity · dedicated account manager · SLA agreement traksend.com · 3 Oct 2026

Compared on courier management software

Free plan: Yestraksend.com
Driver mobile app: Notraksend.com
Dispatch automation: automatedtraksend.com
Route optimization: Yestraksend.com
Proof of delivery: photo_and_signaturetraksend.com
Customer tracking page: Yestraksend.com
Included driver limit: 5 driverstraksend.com

Facts

Purpose: Traksend describes itself as a logistics operating system for courier and dispatch businesses, including independent US courier operators.traksend.com · 3 Oct 2026
WhatsApp AI: Its Tara assistant can extract structured delivery details from WhatsApp orders and send unclear cases to a human team member.traksend.com · 3 Oct 2026
GPS tracking: The operator dashboard shows active drivers on a live map, with GPS pings roughly every 30 seconds and ETA estimates based on position.traksend.com · 3 Oct 2026
Customer tracking: Customers can view delivery tracking from a link without creating an account or installing an app.traksend.com · 3 Oct 2026
SMS fallback: Traksend supports SMS notifications for customers who do not use WhatsApp.traksend.com · 3 Oct 2026
Route management: Operators can group multiple pickups and drop-offs into trips, sequence stops, and record status, time, and proof for each stop.traksend.com · 3 Oct 2026
White label: Tracking pages, messages, and payment details can carry the operator’s business name and branding; own-domain support is listed for Growth and above.traksend.com · 3 Oct 2026
Payment handling: Traksend supports pay-before-delivery or pay-on-delivery and can send account details to customers automatically.traksend.com · 3 Oct 2026
Security: The privacy policy states that Traksend uses TLS for data in transit, AES-256 for data at rest, bcrypt password hashing, role-based access controls, and regular security reviews.traksend.com · 3 Oct 2026
Privacy and compliance: The privacy policy says Traksend operates in compliance with Nigeria’s Data Protection Act 2023 and that driver GPS tracking is active only during assigned deliveries and with consent.traksend.com · 3 Oct 2026
Data retention: The privacy policy says GPS history is retained for 90 days, delivery records for 12 months by default, and closed-account data is deleted within 30 days except where legally required.traksend.com · 3 Oct 2026
Support: The pricing page lists WhatsApp support on Starter, priority WhatsApp support on Growth, dedicated support on Scale, and a dedicated account manager on Pro.traksend.com · 3 Oct 2026
Plan limits: Traksend says each package with a unique tracking link counts as one delivery, and deliveries do not expire when unused.traksend.com · 3 Oct 2026