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On the recordRead 5 Oct 202614 facts
TrackPoint
Saskatoon, Saskatchewan, Canada
Plans and prices
Free
Free
No account required · prebuilt AI roleplays · instant feedback and scorecard
Read 5 Oct 2026 · trackpoint.ai
Team
$350a month
Assignments with due dates and passing scores · quarterly recertification · custom AI roleplays · AI Presentation Coaching
Read 5 Oct 2026 · trackpoint.ai
Enterprise
Priced on request
Everything in Team · SSO · multi-department seat pooling · custom branding
Read 5 Oct 2026 · trackpoint.ai
On the record
- AI training privacy
- TrackPoint says it does not use customer data, including videos, transcripts, or performance reports, to train its own or subprocessor AI models.trackpoint.ai · read 5 Oct 2026
- Assignments
- Teams can assign roleplays with a due date and passing score, and repeat them quarterly for recertification.trackpoint.ai · read 5 Oct 2026
- Browser access
- The product page says roleplays work directly in a browser with no installs.trackpoint.ai · read 5 Oct 2026
- Calendar use
- TrackPoint says it can detect a meeting on a user's calendar and create a roleplay for the morning before it.trackpoint.ai · read 5 Oct 2026
- Company
- TrackPoint identifies its company as TrackPoint Technologies Inc. and gives its address as Saskatoon, Saskatchewan, Canada.trackpoint.ai · read 5 Oct 2026
- Custom scenarios
- Teams can build roleplays from prompts, documents, or meeting recordings, or use more than 20 ready-made roleplays.trackpoint.ai · read 5 Oct 2026
- Data residency and encryption
- The Trust Center lists United States, Canada, and Europe data residency, AES-256 encryption at rest, and TLS 1.3 encryption in transit.trackpoint.ai · read 5 Oct 2026
- Purpose
- TrackPoint provides AI roleplays for teams to practice workplace conversations and receive feedback.trackpoint.ai · read 5 Oct 2026
- Scoring
- Roleplays are scored against five default criteria, with evidence for each score; Enterprise teams can add their own criteria.trackpoint.ai · read 5 Oct 2026
- Security certifications
- The Trust Center lists SOC 2 Type II and ISO 27001, ISO 27017, and ISO 27018 certifications for its underlying cloud infrastructure.trackpoint.ai · read 5 Oct 2026
- Support
- The Team plan includes priority support, while Enterprise includes a dedicated account manager and custom SLAs with priority response.trackpoint.ai · read 5 Oct 2026
- Team readiness
- Managers can view competency scores, team progress, and who needs support.trackpoint.ai · read 5 Oct 2026
- Use cases
- The site lists learning and development, sales, customer support, and human resources among its use cases.trackpoint.ai · read 5 Oct 2026
