TownTrust

Plans and prices

Every plan, in full

On the record

AI reply drafts

It generates three review reply options in the user's chosen voice, which the user copies and posts to Google.gettowntrust.com · read 12 Oct 2026

Automated requests

After a completed Square payment or paid Jobber invoice, an opted-in customer's personalized review request email is sent one hour later.gettowntrust.com · read 12 Oct 2026

Cancellation

Subscriptions can be canceled from account settings, with access retained through the current billing period and no cancellation fees.gettowntrust.com · read 12 Oct 2026

Complaint recovery

The Complaint Recovery feature drafts personalized win-back messages based on a customer's complaint.gettowntrust.com · read 12 Oct 2026

Integrations

The maker lists Google, Yelp, and Facebook as supported review platforms, and Square and Jobber for automated review collection.gettowntrust.com · read 12 Oct 2026

Intended customers

The maker describes TownTrust as built for US local businesses, including restaurants, salons, contractors, clinics, and retail.gettowntrust.com · read 12 Oct 2026

Public profile

Trusted Seller Link is a customizable public page with reviews, a booking request form, map location, image gallery, and brand colors.gettowntrust.com · read 12 Oct 2026

Purpose

TownTrust provides reputation management tools for US small businesses, including review replies, review requests, and public business profiles.gettowntrust.com · read 12 Oct 2026

Request channels

multichannelgettowntrust.com · read 22 Sep 2026

AI response assistance

Yesgettowntrust.com · read 22 Sep 2026

Review sources

Google,Yelp,Facebookgettowntrust.com · read 22 Sep 2026

Scale limit

The Scale plan includes support for up to 10 locations.gettowntrust.com · read 12 Oct 2026

Security and privacy

TownTrust says data is stored in Supabase with industry-standard encryption at rest and in transit, and that it does not sell user or customer data.gettowntrust.com · read 12 Oct 2026

Social tools

Social Post Studio can write and schedule Facebook and Instagram posts, and Unified Social Inbox brings Facebook and Instagram customer DMs into TownTrust.gettowntrust.com · read 12 Oct 2026

Support

The About page says TownTrust responds to direct email inquiries within one business day.gettowntrust.com · read 12 Oct 2026

Trial limits

The 14-day trial requires no credit card and includes Starter and Growth access; afterward the account becomes read-only until subscription.gettowntrust.com · read 12 Oct 2026

Voice profile

Users can choose a Professional, Warm, or Casual communication style and optionally provide a writing sample for AI-generated messages.gettowntrust.com · read 12 Oct 2026

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