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TowBridge
Burlington, Ontario, Canada
What it is
TowBridge is a cloud operations platform for towing and recovery companies, bringing dispatch, driver management, fleet tracking, inspections, invoicing, reporting and impound management together. Its dispatch board offers list and board views, movable job cards, driver assignment and a seven-step status flow. The iOS and Android driver app provides job alerts, navigation, status updates, photos, digital inspections, chat and offline syncing for core features. Drivers can open Google Maps, Apple Maps or Waze for directions. Inspection forms can use text, number, checkbox and photo fields, and submissions are timestamped for audit purposes.
The platform supports multiple branches with separate teams, vehicles, job queues and branch-level access. Invoicing includes automatic tax calculation, partial payments and emailed invoices, with records for cash, check, credit card or bank transfer. TowBridge can receive motor-club dispatches through provider-specific emails and provides REST API documentation. Plans include a 14-day trial with full feature access and no credit card required. Subscriptions are billed monthly or annually, with fees charged per branch.
For and against
For
- Dispatch board offers list and board views.
- Driver app supports offline syncing for core features.
- Inspection submissions are timestamped for audit purposes.
- Supports multiple branches with separate job queues.
- 14-day full-feature trial requires no credit card.
Against
- No free plan is listed.
- Fees are charged per branch.
- GPS location data is retained for 90 days.
The verdict
TowBridge brings dispatch, driver tools, inspections and billing into one platform for towing and recovery operations. Its multi-branch setup and trial may be useful to businesses assessing those workflows.
Who it suits
TowBridge suits towing and recovery businesses, from owner-operators to larger fleets. Its branch management and operations tools are relevant to companies managing multiple locations.
On the record
- API and documentation
- TowBridge provides REST API documentation for integrating its services with existing systems and workflows.towbridge.com · read 4 Oct 2026
- Branch management
- A single account can manage multiple branches with separate dispatchers, drivers, vehicles, and job queues, plus branch-scoped access.towbridge.com · read 4 Oct 2026
- Data import
- Customers, vehicles, and driver data can be imported by CSV; Enterprise onboarding can assist with custom migration.towbridge.com · read 4 Oct 2026
- Data location and retention
- TowBridge says its primary infrastructure is in AWS Canada Central, GPS location data is retained for 90 days, and core business records may be retained for seven years after account closure.towbridge.com · read 4 Oct 2026
- Dispatch
- Its dispatch board supports drag-and-drop job cards, list and board views, driver assignment, and a seven-step job status flow.towbridge.com · read 4 Oct 2026
- Driver app
- The iOS and Android app supports job alerts, navigation, status updates, photos, digital inspections, chat, and offline syncing for core features.towbridge.com · read 4 Oct 2026
- Impound management
- Impound tools include multi-lot tracking, automatic storage fees, legal holds, adjuster scheduling, and release coordination.towbridge.com · read 4 Oct 2026
- Inspections
- Inspection templates support text, number, checkbox, and photo fields, and submissions are timestamped and recorded for audit purposes.towbridge.com · read 4 Oct 2026
- Invoicing
- The invoicing tools support automatic tax calculation, partial payments, email invoices, and payment recording by cash, check, credit card, or bank transfer.towbridge.com · read 4 Oct 2026
- Live Incident Feed
- The incident feed aggregates 15+ sources, including provincial 511 feeds, public police and fire dispatch feeds, municipal traffic feeds, and licensed commercial traffic intelligence.towbridge.com · read 4 Oct 2026
- Motor club integrations
- The maker lists CAA, Agero, Allstate Motor Club, Cross Country Motor Club, Good Sam, and NSD as compatible motor clubs.towbridge.com · read 4 Oct 2026
- Navigation
- Drivers can launch Google Maps, Apple Maps, or Waze for turn-by-turn navigation.towbridge.com · read 4 Oct 2026
- Navigation integrations
- Drivers can open Google Maps, Apple Maps, or Waze for navigation from TowBridge.towbridge.com · read 4 Oct 2026
- Pricing terms
- The terms say subscriptions are billed monthly or annually, prices are in CAD unless stated otherwise, and fees are charged per branch with included users varying by plan.towbridge.com · read 4 Oct 2026
- Product
- TowBridge is a cloud based operations platform for towing and recovery companies, combining dispatch, driver management, fleet tracking, inspections, invoicing, and reporting.towbridge.com · read 4 Oct 2026
- Purpose
- TowBridge combines dispatching, driver management, fleet tracking, vehicle inspections, invoicing, and reporting for towing and recovery companies.towbridge.com · read 4 Oct 2026
- Security
- TowBridge says it uses TLS connections, encryption at rest, role based access, audit logging, regular backups, and SOC 2 aligned practices.towbridge.com · read 4 Oct 2026
- Support
- Starter includes email support with 24-hour response times; Professional includes priority email and chat; Enterprise includes a dedicated account manager and phone support.towbridge.com · read 4 Oct 2026
