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Apex Networks RMS
Ramsgate, Kent, United Kingdom
What it is
Apex Networks RMS is a cloud-based recovery management and dispatch platform for vehicle recovery operators. It manages callouts from initial contact through final invoicing, including job allocation, compliance, HR management, and team communication. Drivers can use the Android app to accept jobs, update callout status, document vehicle condition with photos and video, and record customer sign-off. RMS can generate invoices from field job details and report on response times, job volumes, and revenue by account. Fleet tools track MOTs, insurance, driver licences, and vehicle checks, with timed reminders. Operators can send dispatch SMS messages and live tracking links. The service connects to Apex ANS for jobs from breakdown clubs and insurers, and can export invoice data to most accounting packages. The current app requires Android 11 or above. Pricing starts from £25/user/mo, with a flexible monthly rolling contract and no minimum term; there is no free plan. Apex says it offers 24/7 support, training videos, and training days.
For and against
For
- Manages callouts through final invoicing.
- Driver app captures vehicle photos, video, and sign-off.
- Tracks fleet documents and checks with timed reminders.
- Exports invoice data to most accounting packages.
- Cloud access requires an internet connection.
Against
- Starts from £25/user/mo.
- No free plan.
- Current app requires Android 11 or above.
The verdict
RMS brings dispatch, driver updates, fleet compliance, and billing into a recovery-focused platform. The current Android app requirement and paid starting price are important considerations.
Who it suits
RMS is aimed at recovery businesses, from single-truck operators to national fleets. It may suit teams needing dispatch, driver job updates, fleet compliance tracking, and invoicing in one platform.
Plans and prices
App Tracking
Add-on
Read 15 Oct 2026 · apex-networks.com
Workshop App
Add-on
Read 15 Oct 2026 · apex-networks.com
Reg Lookup
DVLA lookup
Read 15 Oct 2026 · apex-networks.com
RMS Lite
Lite edition
Read 15 Oct 2026 · apex-networks.com
RMS (10-499 users)
10-499 users
Read 15 Oct 2026 · apex-networks.com
RMS (4-9 users)
4-9 users
Read 15 Oct 2026 · apex-networks.com
RMS (3 users)
3 users
Read 15 Oct 2026 · apex-networks.com
RMS (2 users)
2 users
Read 15 Oct 2026 · apex-networks.com
SMS
Add-on
Read 15 Oct 2026 · apex-networks.com
On the record
- Accounting integration
- RMS exports invoice data to most accounting packages.apex-networks.com · read 15 Oct 2026
- ANS fees
- ANS is included at no extra cost for RMS Lite and RMS Lite Plus customers, while full RMS subscribers can add it for an additional monthly fee.apex-networks.com · read 3 Oct 2026
- ANS integration
- Apex ANS connects operators directly with insurers, breakdown providers and other work providers.play.google.com · read 15 Oct 2026
- API
- A public SOAP endpoint documents authenticated operations such as GetDataDumpReport using apiLogin, apiPassword and date parameters.rmspublictest.apex-rms.com · read 15 Oct 2026
- Audience
- Apex describes RMS as suitable for recovery businesses ranging from a single-truck operator to a national fleet.apex-networks.com · read 3 Oct 2026
- Automated workflows
- Fleet management, automated invoicing and detailed operational reports are included in its workflow automation.apex-networks.com · read 15 Oct 2026
- Availability
- Apex says RMS is cloud-based and can be accessed from anywhere with an internet connection.apex-networks.com · read 3 Oct 2026
- Company legal identity
- Companies House lists APEX NETWORKS LIMITED as active company 05573440, incorporated on 26 September 2005.find-and-update.company-information.service.gov.uk · read 15 Oct 2026
- Company profile
- LinkedIn describes Apex Networks as privately held, founded in 2007, with 11-50 employees and headquarters at 2 Ozengell Place, Ramsgate, Kent.uk.linkedin.com · read 15 Oct 2026
- Compliance
- Compliance tools track MOT, insurance, licences and other vehicle checks with reminders.apex-networks.com · read 15 Oct 2026
- Customer updates
- Operators can send automated dispatch SMS messages, share live tracking links, and capture digital customer sign-off.apex-networks.com · read 3 Oct 2026
- Data protection
- Apex identifies itself as a UK SaaS data controller registered with the ICO under number ZA299480 and describes GDPR processing practices.apex-networks.com · read 15 Oct 2026
- Desktop requirement
- The legacy RMS client installation guide specifies Windows 7, an Intel Core 2 processor at 1.8 GHz, 2 GB RAM, 500 MB disk and 1280x1024 resolution.download.apex-rms.com · read 15 Oct 2026
- Developer documentation
- The resources area links an ANS data-transmission guide specifically for developers integrating with the ANS network.apex-networks.com · read 15 Oct 2026
- Digital records
- The platform replaces paper forms with timestamped digital records that can be collected, accessed and shared for audits.apex-networks.com · read 15 Oct 2026
- Documentation and support
- Apex provides setup guides, training videos, webinars, training days, remote Splashtop support and personalized onboarding packages.apex-networks.com · read 15 Oct 2026
- Driver app
- Drivers can accept jobs, update callout status, capture vehicle condition photos and video, and record customer sign-off from an Android device.apex-networks.com · read 3 Oct 2026
- Fleet compliance
- RMS tracks MOTs, insurance, driver licences, and vehicle checks across a recovery fleet, with timed reminders.apex-networks.com · read 3 Oct 2026
