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Alternatives · 2026

The best Totango alternatives

The rest of Best Customer Success Platforms for SaaS, in this site's order: each with what it costs, where it runs and its record score.

1
EverAfter

EverAfter suits teams that need branded customer portals for onboarding, adoption, renewals, or other listed success workflows.

Web $200 a month Record5.0 Visit
2
Custify

Custify is aimed at customer success managers and B2B SaaS businesses that need to centralize customer information and automate workflows.

WebAPI — Record4.0 Visit
3
UserIQ

It suits rapidly scaling SaaS companies looking to monitor customer health and product adoption and coordinate account follow-up.

Web — Record4.0 Visit
4 WebAPI $15,000 a year Record3.9 Visit
5
Vitally

Vitally is aimed at Customer Success teams using one-to-many, product-led, hybrid, or one-to-one engagement models.

WebAPI — Record3.9 Visit
6
ZapScale

ZapScale is presented for growing customer success teams at B2B SaaS companies.

Web — Record3.7 Visit
7
ClientSuccess

ClientSuccess suits early-stage startups, SMBs, mid-market teams, and larger organisations with structured customer-success programs.

Web — Record3.6 Visit
8
Planhat

It suits B2B commercial teams looking to organize customer success, sales, or professional services work in one platform.

WebAPI — Record3.6 Visit
9 Web — Record3.6 Visit
10
Gainsight Customer Success

Gainsight Customer Success suits teams that need tools for customer health, onboarding, renewals, and success workflows.

AndroidiPhone & iPadWeb — Record3.0 Visit
11 Web — Record2.4 Visit
12 — Record2.1 Visit
13 — Record2.1 Visit