Tonso
Enfield, NSW, Australia
What it is
Tonso brings bookings, staff scheduling, customer engagement, and business insights together for salon and beauty businesses. It is available on Android, iOS, and the web, and lists barbershops, salons, nail studios, spas, clinics, fitness and training studios, and treatment clinics among its intended industries. TonsoAlign matches clients with experts using skills, availability, and workload balance; TonsoFlow learns service durations and expert pace to reduce gaps in schedules. For walk-ins, TonsoQueue lets clients scan a QR code, check wait times, and receive a notification when it is time to return. TonsoPay supports deposits or full payment at booking and can sync with cash or in-store terminals. Retention tools include reminders, tailored offers, coupons, gift cards, and loyalty rewards. The platform also covers inventory, multiple branches, commissions, analytics, and staff rosters. Businesses receive branded iPhone and Android booking apps. The free plan is listed as free when booking fees are passed to clients; transaction and card processing fees may also be passed on. Resource scheduling and adaptive staff scheduling are marked as coming soon.
For and against
For
- Available on Android, iOS, and web
- Matches clients with experts by skills and availability
- Walk-in queue shows wait times
- Supports deposits or full payment at booking
- Includes reminders, offers, and loyalty rewards
Against
- Resource scheduling is marked coming soon
- Adaptive staff scheduling is marked coming soon
- Transaction and card processing fees may be passed to clients
The verdict
Tonso combines booking, scheduling, payments, and client retention tools for service businesses. The free plan is conditional on passing booking fees to clients, and some scheduling features are not yet available.
Who it suits
Tonso suits salon, beauty, and related service businesses that need bookings alongside staff and customer management. It may also suit businesses that want clients to book through branded mobile apps.
Plans and prices
Free when fees are passed to clients
Entire Tonso platform · no monthly subscription · no per-seat charge · no notification fee
Read 15 Oct 2026 · tonso.com.au
Tonso service fee
Flat $1 transaction fee · may be absorbed by salon or passed to client
Read 15 Oct 2026 · tonso.com.au
Card processing
Applies to in-app and terminal checkout
Read 15 Oct 2026 · tonso.com.au
Pay-per-transaction
No monthly subscriptions · no per-seat charges · no notification fees
Read 30 Sep 2026 · tonso.com.au
On the record
- AI booking allocation
- TonsoAlign pairs clients with experts based on skills, availability, and workload balance.tonso.com.au · read 30 Sep 2026
- AI match booking
- TonsoAlign allocates clients to experts using skills, availability and workload balance.tonso.com.au · read 15 Oct 2026
- AI scheduling
- TonsoFlow learns service durations and expert pace to reduce gaps in daily schedules.tonso.com.au · read 30 Sep 2026
- Analytics
- TonsoPulse reports revenue, upcoming bookings and expert performance in real time.tonso.com.au · read 15 Oct 2026
- Apple system requirements
- The iOS app requires iOS 14 or later; iPad requires iPadOS 14 or later, and Mac use requires macOS 12 with an Apple M1 or newer.apps.apple.com · read 15 Oct 2026
- App update
- The Apple version history lists version 2.0.0 on 29 January with interface, performance and bug-fix improvements.apps.apple.com · read 15 Oct 2026
- Automated notifications
- TonsoBuzz sends push notifications for re-engagement, birthdays, promotions and products.tonso.com.au · read 15 Oct 2026
- Branded apps
- The product includes branded client apps distributed through the iPhone App Store and Android Play Store.tonso.com.au · read 15 Oct 2026
- Branded mobile apps
- Tonso says businesses receive branded apps for iPhone and Android for client bookings.tonso.com.au · read 30 Sep 2026
- Client records
- TonsoProfile stores service history, orders, notes and preferences for personalization and rebooking.tonso.com.au · read 15 Oct 2026
- Client retention
- TonsoEngage includes automated reminders, tailored offers, coupons, gift cards, and loyalty rewards.tonso.com.au · read 30 Sep 2026
- Coming soon
- Resource scheduling and adaptive staff scheduling are marked as coming soon on the features page.tonso.com.au · read 30 Sep 2026
- Commission management
- TonsoEarn supports fixed or percentage commissions on services and products.tonso.com.au · read 15 Oct 2026
- Company legal entity
- Australia's ABN register identifies TONSO PTY LTD as an active Australian private company from 6 June 2023, with main business location NSW 2136.abr.business.gov.au · read 15 Oct 2026
- Data handling
- The privacy policy says hosting and analytics providers may operate in Singapore and the United States, with contractual and technical safeguards for overseas recipients.tonso.com.au · read 30 Sep 2026
- Data locations
- The privacy policy says hosting and analytics providers may process data in Singapore and the United States with contractual and technical safeguards.tonso.com.au · read 15 Oct 2026
- Dynamic scheduling
- TonsoFlow learns actual service durations and expert pace to reduce gaps in daily schedules.tonso.com.au · read 15 Oct 2026
- Google Play data safety
- The Android listing says the app may share device or other IDs, may collect personal and financial information, encrypts data in transit and supports deletion requests.play.google.com · read 15 Oct 2026
