TolQA
What it is
TolQA is a review management platform for organizing review requests, preparing response drafts, and tracking rating goals. Businesses can ask for reviews by SMS, email, or QR code, then monitor feedback, replies, and progress through a workflow that assigns touchpoints and owners. Its AI feature drafts responses in a brand’s tone of voice, with an option for human approval. Reputation analytics cover Google, Facebook, and TripAdvisor, including sentiment analysis and trend tracking. Users can link a Google Business Profile and Facebook page; TripAdvisor is listed for analytics. TolQA also describes multi-location team management with role-based access. The free Starter plan is limited to one location, 150 review invites per month, and basic analytics. Business allows up to five locations and 500 invites per month, with AI auto-replies, branded links, and priority support. Enterprise includes unlimited locations and invites, API access, a dedicated account manager, and custom integrations. A 30-day trial is available.
For and against
For
- Requests reviews by SMS, email, and QR code.
- Drafts replies in a brand’s tone of voice.
- Tracks sentiment and trends across three review sources.
- Offers role-based multi-location team management.
Against
- Starter is limited to one location.
- Starter allows 150 review invites per month.
The verdict
TolQA combines review requests, response workflows, and reputation analytics. Compare the Starter limits with the Business and Enterprise features, whose prices are not provided here.
Who it suits
TolQA lists restaurants and cafés, salons and spas, medical clinics, auto services, hotels and hospitality, and e-commerce as industry solutions. It may suit businesses coordinating review collection and responses across one or more locations.
Plans and prices
Starter
1 location · 150 review invites/mo · basic analytics
Read 9 Oct 2026 · tolqa.com
Business
Up to 5 locations · 500 invites/mo · AI auto-replies · branded links
Read 9 Oct 2026 · tolqa.com
Enterprise
Unlimited locations and invites · API access · dedicated account manager · custom integrations
Read 9 Oct 2026 · tolqa.com
On the record
- AI responses
- The platform offers AI-powered response drafts in a brand’s tone of voice, with optional human approval.tolqa.com · read 9 Oct 2026
- Analytics
- TolQA describes real-time reputation analytics across Google, Facebook, and TripAdvisor, with sentiment analysis and trend tracking.tolqa.com · read 9 Oct 2026
- API
- The Enterprise plan lists API access.tolqa.com · read 9 Oct 2026
- Integrations
- The features page says users can link a Google Business Profile and Facebook page; TripAdvisor is listed for analytics.tolqa.com · read 9 Oct 2026
- Intended users
- TolQA lists restaurants and cafés, salons and spas, medical clinics, auto services, hotels and hospitality, and e-commerce as industry solutions.tolqa.com · read 9 Oct 2026
- Privacy and compliance
- TolQA says review workflows should follow platform rules, privacy requirements, and applicable law, and that it supports transparent requests and controlled responses.tolqa.com · read 9 Oct 2026
- Product
- TolQA describes itself as a review management platform for planning review requests, preparing AI response drafts, and tracking rating goals.tolqa.com · read 9 Oct 2026
- Review collection
- Review collection requests can be sent through SMS, email, and QR codes.tolqa.com · read 9 Oct 2026
- Review policy
- TolQA says it complies with Google and Facebook review policies and does not incentivize, gate, or purchase reviews.tolqa.com · read 9 Oct 2026
- Support
- The Business plan lists priority support.tolqa.com · read 9 Oct 2026
- Team access
- TolQA describes multi-location team management with role-based access.tolqa.com · read 9 Oct 2026
- Workflow
- The workflow includes setting a rating goal, choosing touchpoints and owners, and monitoring feedback, responses, and progress.tolqa.com · read 9 Oct 2026
