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On the recordRead 4 Oct 202614 facts
TigerConnect Secure Text Messaging
El Segundo, California, United States
Plans and prices
TigerConnect Clinical Collaboration Platform
Priced on request
Fixed-price, fixed-quantity subscription · Contact Sales for pricing
Read 4 Oct 2026 · tigerconnect.com
On the record
- Administrative security
- Administrators can enforce mobile PIN locks with timeouts from one minute to four hours and remotely lock out users on lost or stolen devices.tigerconnect.com · read 4 Oct 2026
- Alerts
- The platform routes consult requests, nurse call alerts, patient monitoring alarms, and other clinical system data to care team members.tigerconnect.com · read 4 Oct 2026
- Availability
- The product page describes the cloud-based app as having 99.99% average uptime.tigerconnect.com · read 4 Oct 2026
- Contract terms
- TigerConnect says contract terms vary from single-year to multi-year, offers three- and five-year terms, and does not permit early cancellations.tigerconnect.com · read 4 Oct 2026
- Identity integrations
- Automated SCIM provisioning supports Azure AD, Okta, and Ping Identity, while SAML single sign-on integrations include Imprivata.tigerconnect.com · read 4 Oct 2026
- Integrations
- TigerConnect describes integrations with EHRs, nurse call systems, medical devices, physician scheduling, PBX telephony, and answering services.tigerconnect.com · read 4 Oct 2026
- Intended customers
- TigerConnect describes the platform for healthcare organizations and care teams coordinating clinical communication and care delivery.tigerconnect.com · read 4 Oct 2026
- Message retention
- Messages automatically and permanently delete after a maximum of 30 days unless archived; searchable message archiving can be TigerConnect-hosted or client-hosted.tigerconnect.com · read 4 Oct 2026
- Messaging features
- Features include patient references from the EHR, pinned and flagged conversations, priority alerts, and automatic escalation of unanswered messages and alerts.tigerconnect.com · read 4 Oct 2026
- Purpose
- TigerConnect replaces fragmented pagers, calls, and texts with secure, role-based messaging, real-time alerts, and patient context for care teams.tigerconnect.com · read 4 Oct 2026
- Security
- TigerConnect describes its solution as HITRUST CSF-certified and says it uses robust encryption and security capabilities to protect sensitive patient information.tigerconnect.com · read 4 Oct 2026
- Support
- TigerConnect lists product support by email at [email protected] and by phone at (650) 564-4722.tigerconnect.com · read 4 Oct 2026
- Supported devices
- The app supports iOS and Android devices, and desktop versions for Windows, macOS, Debian, and Ubuntu; supported web browsers include Firefox, Chrome, Safari, and Edge.tigerconnect.com · read 4 Oct 2026