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On the recordRead 4 Oct 202619 facts
TenantWise
On the record
- Account self-service
- Tenants can view transactions, balances and payment history, update contact details, and raise requests.tenantwise.co.uk · read 3 Oct 2026
- Administration
- The admin dashboard provides signup and registration statistics, engagement reporting and configurable repairs.tenantwise.co.uk · read 4 Oct 2026
- Administrator access
- Microsoft Entra ID single sign-on is available for administrators.tenantwise.co.uk · read 3 Oct 2026
- Audience
- TenantWise describes its portal as being for social housing providers and their tenants.tenantwise.co.uk · read 4 Oct 2026
- Civica Cx
- TenantWise documentation describes an integration with the Civica Cx API that requires a Civica Cx user with API permissions.docs.tenantwise.co.uk · read 4 Oct 2026
- Commercial access
- The site invites housing providers to book a demo or contact the company to get started; it does not state a product price on the pages reviewed.tenantwise.co.uk · read 4 Oct 2026
- Custom integrations
- TenantWise says it can build a new integration if a customer requires one.tenantwise.co.uk · read 3 Oct 2026
- Getting started
- The site directs prospective customers to get in touch or book a demo.tenantwise.co.uk · read 3 Oct 2026
- Hosting
- TenantWise describes itself as a fully managed and hosted tenant portal that integrates with a housing management solution.tenantwise.co.uk · read 4 Oct 2026
- Integrations
- The site names Adobe Sign, Microsoft Entra ID, SharePoint and housing management systems as integrations; it says new integrations can be built for customers.tenantwise.co.uk · read 4 Oct 2026
- Intended customers
- The site describes TenantWise as a portal for housing providers and social housing providers.tenantwise.co.uk · read 3 Oct 2026
- Maker
- TenantWise’s EULA identifies CodeByTwo Limited as the company governing use of the software.tenantwise.co.uk · read 4 Oct 2026
- Payments
- Tenants can pay rent, service charges and other housing fees through the app and set up monthly direct debits.tenantwise.co.uk · read 4 Oct 2026
- Purpose
- TenantWise is a SaaS portal that gives housing providers’ tenants web and mobile access to manage their housing accounts.tenantwise.co.uk · read 4 Oct 2026
- Repairs
- Tenants can submit repair requests through the app.tenantwise.co.uk · read 3 Oct 2026
- Security
- The FAQ says TenantWise is built on AWS and uses encryption for sensitive data and regular security audits; administrators can use Microsoft Entra ID single sign-on.tenantwise.co.uk · read 4 Oct 2026
- Support
- The Cottsway case study reports responsive support, timely solutions and ongoing maintenance and development.tenantwise.co.uk · read 4 Oct 2026
- Task flows
- Housing providers can create reusable, customisable task flows for processes such as onboarding, document collection and payments.tenantwise.co.uk · read 4 Oct 2026
