- Home
- Remote support tools
- Telmetra
On the recordRead 11 Oct 202615 facts
Telmetra
Varna, Bulgaria
Plans and prices
First computer
Free
1 device
Read 11 Oct 2026 · telmetra.com
Each extra computer
€2.50a month
Per additional device · unlimited clients per account
Read 11 Oct 2026 · telmetra.com
On the record
- Backups
- Scheduled folder and SQL Server backups can go to Google Drive, Backblaze B2, or a file server, with run history and failure alerts.telmetra.com · read 11 Oct 2026
- Browser access
- Users can connect from any browser, including a browser on a phone.telmetra.com · read 11 Oct 2026
- Data location
- Telmetra says it is EU-based, headquartered in Varna, Bulgaria, with primary infrastructure in the EU; processing locations may vary by provider, configuration, and deployment.telmetra.com · read 11 Oct 2026
- Integrations
- The listed backup destinations include Google Drive, Backblaze B2, and a file server.telmetra.com · read 11 Oct 2026
- Intended users
- The About page describes the product as intended for small IT teams and MSPs supporting client Windows PCs.telmetra.com · read 11 Oct 2026
- Monitoring
- Monitoring can show CPU, RAM, disk, services, and event logs, with email and push alerts.telmetra.com · read 11 Oct 2026
- Other features
- The product lists SMART storage health checks, optional session recording, and maintenance automation for disk cleanup, startup apps, and sleep settings.telmetra.com · read 11 Oct 2026
- Product
- Telmetra combines remote control and live monitoring for Windows devices in one console.telmetra.com · read 11 Oct 2026
- Remote access
- Technicians can connect to managed devices unattended or provide one-time Quick Support using a code.telmetra.com · read 11 Oct 2026
- Security
- The site says sessions use encrypted transport, devices connect outbound without inbound firewall ports, and connection history is kept for accountability.telmetra.com · read 11 Oct 2026
- Session retention
- The site says optional session recordings and selected session input and audit data are retained for 30 days after a session.telmetra.com · read 11 Oct 2026
- Support
- The site offers email and in-app chat support for installation, login, and billing questions Monday through Friday, 09:00–17:00 EET.telmetra.com · read 11 Oct 2026
- Supported devices
- Telmetra supports Windows 10, Windows 11, and Windows Server hosts; macOS and Linux hosts are not supported.telmetra.com · read 11 Oct 2026
- Windows updates
- Managed devices show pending, installed, failed, and critical Windows updates and whether a reboot is required.telmetra.com · read 11 Oct 2026