SynergySuite Labor & Scheduling

Sandy, Utah, USA

What it is

SynergySuite Labor & Scheduling is cloud-based software for coordinating restaurant staffing across locations from one platform. Managers can create a schedule for each restaurant based on forecasted sales, check staff availability, send schedules and reminders, approve shift swaps, and manage absences and time-off requests. Employees use the Cover app to see schedules, hours and coworkers, update availability, request time off and swap shifts. The system warns about potential overtime and possible breaches of federal, state and local labor laws. A dedicated clocking app can restrict clock-ins by IP or Wi-Fi and supports break clock-ins or automatic deductions of required break times. Managers can validate and adjust clocking data, then send it to an existing payroll system through integrations. SynergySuite also connects with POS, accounting, supplier and HR systems. Pricing is quoted per location per month and varies by location count and modules. A subscription requires at least three modules, including reporting; the company says customers typically have 20 or more locations to get the most benefit.

For and against

For

Schedules can use forecasted sales for each restaurant.
Employees can request time off and swap shifts.
Warnings flag potential overtime and scheduling breaches.
Clocking can be restricted by IP or Wi-Fi.
Payroll, POS and HR integrations are listed.

Against

No free plan is listed.
Pricing requires a quote and varies by location and modules.
Subscriptions require at least three modules, including reporting.
Most benefit is described for customers with 20 or more locations.

The verdict

SynergySuite combines schedule management, employee self-service, timekeeping and labor compliance tools for restaurant groups. Its per-location pricing and three-module minimum are important considerations for prospective customers.

Who it suits

The product is aimed at multi-unit restaurant concepts coordinating staff across locations. The company says its customers typically have 20 or more locations to get the most benefit.

Plans and prices

Complete

Priced on request

Inventory · Purchasing · Reporting · Operations

Read 30 Sep 2026 · synergysuite.com

Essentials

Priced on request

Inventory · Purchasing · Reporting · Operations

Read 30 Sep 2026 · synergysuite.com

Standard

Priced on request

Inventory · Purchasing · Reporting · Operations

Read 30 Sep 2026 · synergysuite.com

Every plan, in full

On the record

Employee app: The Cover app lets employees view schedules and hours, update availability, request time off, see coworkers on the schedule, and swap shifts.synergysuite.com · read 30 Sep 2026
Integrations: SynergySuite says it integrates with POS, accounting, payroll, supplier, and HR systems, and supports EDI suppliers or email ordering where a supplier lacks EDI integration.synergysuite.com · read 30 Sep 2026
Labor compliance: The product provides warnings for potential overtime and scheduling breaches of federal, state, and local labor laws.synergysuite.com · read 30 Sep 2026
Licenses and devices: The monthly subscription includes unlimited user and employee licenses, mobile app licenses, and device use at no additional cost.synergysuite.com · read 30 Sep 2026
Payroll: Managers can validate and adjust clocking data and send it to an existing payroll system through payroll integrations.synergysuite.com · read 30 Sep 2026
Plan requirements: A subscription requires at least three modules, including the reporting module; customers typically have 20 or more locations to get the most benefit.synergysuite.com · read 30 Sep 2026
Price basis: Pricing is per location per month and varies by the number of locations and modules; the company asks customers to contact it for a quote.synergysuite.com · read 30 Sep 2026
Product: SynergySuite offers cloud-based restaurant labor and scheduling software that coordinates staff scheduling across locations from one platform.synergysuite.com · read 30 Sep 2026
Schedule creation: Managers can generate an optimized schedule for each restaurant based on forecasted sales.synergysuite.com · read 30 Sep 2026
Scheduling tools: Managers can view staff availability, send schedules and reminders, approve shift swaps, manage absences and time-off requests, and communicate with employees in real time.synergysuite.com · read 30 Sep 2026
Security and privacy: SynergySuite says it uses AWS data centers, describes itself as a GDPR data processor, and states that customer data can be exported or deleted on request after contract termination.synergysuite.com · read 30 Sep 2026
Support: Technical support is available by phone and email, and the company links to a customer support portal.synergysuite.com · read 30 Sep 2026
Target customers: SynergySuite says it works best for multi-unit restaurant concepts and its customers typically have 20 or more locations.synergysuite.com · read 30 Sep 2026
Timekeeping: Its dedicated clocking app can restrict clock-ins by IP or Wi-Fi, and supports break clock-ins or automatic deduction of required break times.synergysuite.com · read 30 Sep 2026

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