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Svyazio
Svyazio · Krasnodar, Russia · founded 2026
Plans and prices
Start
1 operator · 50 conversations per month
Read 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Business
Triggers and automation · Email via SMTP/IMAP · Internal notes · Priority support
Read 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Pro
Telegram, VK, MAX and Bitrix24 · YandexGPT AI assistant · No-code chatbots · Departments and routing
Read 23 Sep 2026 · xn--b1akdyl9f.xn--p1ai
Старт
1 оператор · 50 диалогов в месяц · чат на сайте · AI-улучшение, теги и оценка диалога
Read 12 Oct 2026 · svyazio.com
Бизнес
До 10 операторов · диалоги без лимита · 1 IMAP/SMTP ящик · шаблоны ответов и комментарии
Read 12 Oct 2026 · svyazio.com
Про
Без ограничений по операторам и диалогам · до 10 IMAP/SMTP ящиков · Telegram, ВКонтакте, MAX · Bitrix24
Read 12 Oct 2026 · svyazio.com
On the record
- Account security
- The site says it emails a notice for each login with the IP address, device, and city, and slows login after five incorrect passwords.svyazio.com · read 12 Oct 2026
- AI
- YandexGPT helps operators improve reply wording, but the site says AI does not send customer replies autonomously.svyazio.com · read 12 Oct 2026
- Audience
- Svyazio describes itself as an omnichannel customer communication platform for businesses.svyazio.com · read 12 Oct 2026
- Bot channels
- One chatbot flow can run in the website widget, Telegram, VK, and MAX.svyazio.com · read 12 Oct 2026
- Business limits
- The Business plan supports up to 10 operators and one IMAP/SMTP mailbox; the Pro plan supports unlimited operators and up to 10 mailboxes.svyazio.com · read 12 Oct 2026
- Chatbot builder
- The Pro plan includes a visual chatbot builder with eight block types, external system requests, and handoff to an operator.svyazio.com · read 12 Oct 2026
- Company
- The maker identifies the legal entity as ИП Пащенко Эдуард Леонидович and gives Krasnodar, Russia as its address.svyazio.com · read 12 Oct 2026
- Deployment channels
- multichannelxn--b1akdyl9f.xn--p1ai · read 23 Sep 2026
- Human handoff
- A bot can route a conversation to a department with collected answers, and agents can take over the conversation.svyazio.com · read 12 Oct 2026
- Integrations
- The site lists email over IMAP/SMTP, Telegram, VK, MAX, and Bitrix24 as integrations.svyazio.com · read 12 Oct 2026
- Product
- Svyazio combines website chat, Telegram, VK, MAX, and email in one workspace for customer conversations.svyazio.com · read 12 Oct 2026
- Security and hosting
- The maker says its servers are in Russia, conversations are stored under 152-FZ, and mailbox passwords and bot tokens use AES-256-GCM encryption.svyazio.com · read 12 Oct 2026
- Support
- The maker lists [email protected] and +7 (861) 217-93-41 as contact details.svyazio.com · read 12 Oct 2026
- Visual flow builder
- Yesxn--b1akdyl9f.xn--p1ai · read 23 Sep 2026
- Widget and developer access
- The widget supports seven languages and the product lists a JS API for developers.svyazio.com · read 12 Oct 2026
