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SubJolt
What it is
SubJolt is a web tool for subscription businesses that adds retention offers to cancellation flows, reactivation prompts for returning subscribers, and churn analytics through one site snippet. Before a customer completes cancellation, a business can offer a discount, subscription pause, or plan switch. The cancellation control remains available, and customers can still cancel in one click. SubJolt can display a win-back banner when churned subscribers return to a site. Its dashboard reports saved MRR and reduced churn, while exit feedback records why customers leave. Installation uses a script pasted on a site or deployed with Google Tag Manager, without coding. Native integrations are listed for Stripe, Shopify, Chargebee, Recurly, and Recharge; Paddle is marked as coming soon. Each account connects to one payment gateway, so businesses with multiple gateways need separate accounts and subscriptions. The free Starter plan allows up to 50 cancel sessions monthly, with a default widget and basic reason tracking. Pro is $99 a month when billed monthly; annual billing saves 20%. A 30-day trial is available.
For and against
For
- Offers discounts, pauses, and plan switches before cancellation.
- Customers can still cancel in one click.
- Installation uses one snippet without coding.
- Free Starter allows up to 50 cancel sessions monthly.
- Native integrations include Stripe, Shopify, Chargebee, Recurly, and Recharge.
Against
- Each account connects to one payment gateway.
- Multiple gateways require separate accounts and subscriptions.
- Paddle is listed as coming soon.
- Starter has no gateway save actions or reactivation banners.
The verdict
SubJolt pairs cancellation offers with reactivation prompts and churn reporting, while keeping cancellation available to customers. The single-gateway account limit and Starter plan restrictions matter when assessing fit.
Who it suits
SubJolt suits subscription businesses, including SaaS companies, ecommerce and direct-to-consumer businesses, and subscription box services. It is relevant to teams looking to offer alternatives during cancellation and track exit reasons.
Plans and prices
Starter
Up to 50 cancel sessions/month · Cancel flow widget · Default flow and styling · Basic reason tracking and sentiment analysis
Read 5 Oct 2026 · subjolt.com
Pro
Unlimited cancel sessions · Custom cancellation flows and styling · Gateway save offers: discounts, pauses, plan and billing-cycle changes · Reactivation flows
Read 5 Oct 2026 · subjolt.com
On the record
- Analytics
- The dashboard reports saved MRR and reduced churn, while exit feedback records why customers leave.subjolt.com · read 5 Oct 2026
- Audience
- The site presents SubJolt for subscription businesses, including SaaS companies, ecommerce and DTC businesses, and subscription boxes.subjolt.com · read 5 Oct 2026
- Cancel offers
- Its cancellation flow can present discounts, subscription pauses, and plan switches before the customer completes cancellation.subjolt.com · read 5 Oct 2026
- Customer choice
- The cancellation button is never hidden or removed, and customers can complete cancellation in one click.subjolt.com · read 5 Oct 2026
- Data processing
- The DPA says SubJolt supports GDPR and CCPA obligations and specifies breach notification within 72 hours of awareness.subjolt.com · read 5 Oct 2026
- Failed payment recovery
- Failed-payment recovery with retries, on-site prompts, and emails is listed as coming soon on the homepage.subjolt.com · read 5 Oct 2026
- Gateway limit
- Each SubJolt account connects to one payment gateway, and multiple gateways require separate accounts and subscriptions.subjolt.com · read 5 Oct 2026
- Installation
- Installation uses a single script snippet pasted on a site or deployed through Google Tag Manager, with no coding required.subjolt.com · read 5 Oct 2026
- Integrations
- Native integrations are listed for Stripe, Shopify, Chargebee, Recurly, and Recharge; Paddle is marked coming soon.subjolt.com · read 5 Oct 2026
- Payment data
- SubJolt says it does not collect, store, or transmit cardholder data and keeps gateway credentials server-side.subjolt.com · read 5 Oct 2026
- Purpose
- SubJolt adds reason-based save offers to cancellation flows, a one-click win-back banner, and churn analytics using one site snippet.subjolt.com · read 5 Oct 2026
- Reactivation
- SubJolt offers on-site reactivation for churned subscribers who return to a customer’s site.subjolt.com · read 5 Oct 2026
- Security
- The DPA describes TLS 1.2+ encryption in transit, encryption at rest, role-based access controls, rate limiting, and regular security reviews.subjolt.com · read 5 Oct 2026
