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Starfish

Washington, D.C., United States

What it is

Starfish is a web platform for colleges and universities to coordinate student-success efforts and support timely interventions. Early Alert, Scheduling and Case Management help institutions identify and track students, engage them and connect them with resources aligned to their needs. Operational Analytics gives faculty and staff information for proactive advising and connects institutional strategy with student-success approaches. Strategic Analytics supports action for student groups identified through risk factors and offers focused dashboards. Degree Planning helps students follow academic pathways, notifies them when they are off track and provides data for anticipating course demand. The platform also supports cohort management throughout the student journey. EAB provides implementation, staff training, update management and change-management help through dedicated Strategic Leaders. Partners can join the nationwide Student Success Collaborative to share strategies with peer success leaders. EAB’s Trust Center lists TX-RAMP Level 2 certification and security topics including role-based access control, single sign-on and multi-factor authentication. Prospective customers can contact EAB or request a demo; no price is stated.

For and against

For

  • Combines early alerts with case management.
  • Provides analytics for advising and student groups.
  • Degree Planning includes off-track notifications.
  • Partners receive dedicated implementation and training support.

Against

  • Pricing is available only by contacting EAB.
  • The platform is web-based.

The verdict

Starfish brings student alerts, analytics and planning capabilities together for institutional student-success work. Prospective customers will need to contact EAB or request a demo for pricing.

Who it suits

It suits colleges, universities and community colleges coordinating advising, student interventions and degree planning. Institutions seeking implementation and staff-training support can work with EAB Strategic Leaders.

Plans and prices

Starfish

Priced on request

Contact EAB to speak with an expert or request a demo

Every plan, in full

On the record

Audience
EAB describes Starfish as a platform for colleges and universities to scale and connect student success efforts.eab.com · read 4 Oct 2026
Degree planning
Degree Planning helps students follow academic pathways, with off-track notifications and data to anticipate course demand.eab.com · read 4 Oct 2026
Early alert and case management
Early Alert, Scheduling, and Case Management helps identify, track, and engage students with resources aligned to their needs.eab.com · read 4 Oct 2026
Implementation and training
EAB Strategic Leaders help partners implement Starfish, train staff, manage updates, and adopt change-management strategies.eab.com · read 4 Oct 2026
Integrations
EAB’s case study describes one institution’s plan to integrate Starfish data into its Edify data platform; it does not specify a general integration catalog.pages.eab.com · read 4 Oct 2026
Intended institutions
EAB lists Starfish for colleges and universities and community colleges.eab.com · read 4 Oct 2026
Interventions
The platform supports intentional, just-in-time student intervention and cohort management throughout the student journey.eab.com · read 4 Oct 2026
Operational analytics
Operational Analytics gives faculty and staff data to support proactive advising and connect institutional strategy to student success approaches.eab.com · read 4 Oct 2026
Partner support
Each EAB Starfish partner works with a dedicated Strategic Leader who learns the institution’s organization and culture and helps direct the team to resources.eab.com · read 4 Oct 2026
Peer network
Starfish partners can join the nationwide Student Success Collaborative to learn from peer success leaders and share strategies.eab.com · read 4 Oct 2026
Pricing
The Starfish page directs prospective customers to chat with EAB or request a demo and does not show a price.eab.com · read 4 Oct 2026
Pricing access
EAB directs prospective customers to contact its team or request a demo; the page does not state a price.eab.com · read 4 Oct 2026
Purpose
Starfish brings insight to student data so campuses can act proactively and provide intentional, just-in-time intervention and cohort management.eab.com · read 4 Oct 2026
Security certification
EAB’s Trust Center says Starfish has been granted TX-RAMP Level 2 certification.trust.eab.com · read 4 Oct 2026
Security controls
The Starfish Trust Center lists role-based access control, single sign-on support, and multi-factor authentication among its product-security topics.trust.eab.com · read 4 Oct 2026
Security review
EAB provides a dedicated Starfish product Trust Center with access to security posture information and security documentation.trust.eab.com · read 4 Oct 2026
Strategic analytics
Strategic Analytics guides actions for identified student groups based on risk factors and provides focused dashboards for reported data.eab.com · read 4 Oct 2026

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