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SpaSoft
Markham, Ontario, Canada
What it is
SpaSoft is spa and activity management software for hospitality-facing wellness businesses, including hotel and resort spa operations, retreats, boutique hotels, destination resorts, luxury hotels, and casinos. It brings online and group bookings, classes, multi-service itineraries, and resource scheduling into one system. Guest profiles can hold contact details, notes, preferences, and purchase history. Staff tools cover scheduling, mobile access to booking details, commission and gratuity calculations, while inventory tools handle counts, labels, purchase orders, and vendor management. Point-of-sale features include deposits, discounts, tips, room charges, and split payments. Memberships, packages, loyalty programs, gift cards, and certificates support guest retention. Reports cover financial analytics, guest metrics, payroll and commissions, and resource use. SpaSoft says it integrates with more than 70 hospitality platforms, offers cloud and on-premise deployment, and provides a global help desk 24 hours a day, every day. Pricing is on request.
For and against
For
- Supports online bookings, classes, and multi-service itineraries.
- Guest profiles store preferences and purchase history.
- Point of sale supports room charges and split payments.
- Integrates with more than 70 hospitality platforms.
- Cloud and on-premise deployment options are available.
Against
- Pricing is on request.
- The product is purpose-built for hospitality-facing wellness businesses.
The verdict
SpaSoft brings booking, guest, staff, inventory, and revenue tools together for hospitality wellness operations. Consider it if those workflows and deployment options match your business; pricing requires an inquiry.
Who it suits
SpaSoft suits hotel, resort, and other hospitality-facing wellness businesses that need spa bookings, staff, inventory, and point-of-sale tools. It may also fit teams that need cloud or on-premise deployment.
On the record
- Audience
- SpaSoft describes its software as purpose-built for hospitality-facing wellness businesses, including hotel and resort spa operations.spasoft.com · read 7 Oct 2026
- Booking
- It supports online and group bookings, classes, multi-service reservations, and resource scheduling.spasoft.com · read 7 Oct 2026
- Bookings
- It supports individual and group bookings, classes, resource scheduling, and multi-service itineraries.spasoft.com · read 7 Oct 2026
- Company background
- The maker says SpaSoft is part of Jonas Hospitality and has more than 20 years of spa and activity management experience.spasoft.com · read 7 Oct 2026
- Customer fit
- SpaSoft says it is built for hospitality-facing wellness businesses, including wellness retreats, boutique hotels, destination resorts, luxury hotels, and casinos.spasoft.com · read 7 Oct 2026
- Deployment and access
- SpaSoft offers cloud and on-premise solutions; its cloud solution is described as accessible from any device with an internet connection.spasoft.com · read 7 Oct 2026
- Experience
- SpaSoft describes itself as a spa and activity management systems pioneer with more than 20 years of experience.spasoft.com · read 7 Oct 2026
- Guest experience
- Guest profiles can store contact details, notes, preferences, and purchase history.spasoft.com · read 7 Oct 2026
- Guest retention
- The platform offers memberships, packages, loyalty programs, gift cards, and certificates.spasoft.com · read 7 Oct 2026
- Integrations
- SpaSoft says it integrates with more than 70 hospitality industry platforms, including payment, property-management, inventory, and guest-experience systems.spasoft.com · read 7 Oct 2026
- Inventory
- Inventory tools include physical counts, product labels, purchase orders, vendor management, and FIFO or average-weighted cost calculations.spasoft.com · read 7 Oct 2026
- Payments
- The features page describes a secure payment method for reservation guarantees and payments.spasoft.com · read 7 Oct 2026
- Point of sale
- Its point-of-sale features include deposits, discounts, tips, room charges, and split payments.spasoft.com · read 7 Oct 2026
- Product
- SpaSoft is spa and activity management software for hospitality-facing wellness businesses.spasoft.com · read 7 Oct 2026
- Purpose
- SpaSoft is spa and activity management software for hospitality-facing wellness businesses, covering bookings, guest management, staff scheduling, inventory, point of sale, and reporting.spasoft.com · read 7 Oct 2026
- Retention
- Guest-retention features include memberships, packages, loyalty programs, gift cards, and certificates.spasoft.com · read 7 Oct 2026
- Revenue and reporting
- Reporting covers financial analytics, guest metrics, payroll and commissions, resource utilization, and audit logs.spasoft.com · read 7 Oct 2026
- Security
- The cloud solution page says customer data is protected and backed up in the cloud; the privacy policy describes industry-standard safeguards and says some site areas may use encryption.spasoft.com · read 7 Oct 2026
