On the recordRead 4 Oct 202617 facts
Sorted
Manchester, United Kingdom
Plans and prices
Sorted Ship / Sorted Track (custom usage-based pricing)
Priced on request
Pay per Action Transaction Unit (ATU) consumed; rate depends on system activity and solution; contact Sorted for pricing
Read 4 Oct 2026 · sorted.com
On the record
- Company history
- Sorted’s company timeline says Sorted PRO was developed in 2014 and commercially launched in 2015.sorted.com · read 4 Oct 2026
- Cost allocation
- Ship can automatically allocate shipments to cost-effective carrier services using operational rules.sorted.com · read 4 Oct 2026
- Customer fit
- Sorted says it works with B2C and B2B retailers and brands of different sizes, as well as third-party logistics providers.sorted.com · read 4 Oct 2026
- Hosting
- Sorted says its hosting providers include Microsoft Azure in Ireland and the Netherlands and Amazon Web Services in Ireland.sorted.com · read 4 Oct 2026
- Integrations
- Sorted lists carrier services including Amazon Shipping, An Post, Australia Post, DHL, DPD, FedEx, Royal Mail, UPS, and USPS.sorted.com · read 4 Oct 2026
- Pricing model
- Pricing uses Action Transaction Units for system activity such as API calls, webhooks, tracking notifications, and orchestration tasks; the page lists no numeric rates.sorted.com · read 4 Oct 2026
- Privacy compliance
- Sorted says customer personal data may be subject to UK GDPR or EU GDPR, depending on customer and end-customer location.sorted.com · read 4 Oct 2026
- Product
- Sorted is a delivery experience and management platform for retailers, connecting retail sales with carrier delivery.sorted.com · read 4 Oct 2026
- Security
- Sorted says data is encrypted at rest using AES-256 and in transit over TLS-secured connections using TLS 1.2 or above.sorted.com · read 4 Oct 2026
- Security testing
- Sorted says it conducts external third-party penetration testing at least annually and remediates vulnerabilities according to severity.sorted.com · read 4 Oct 2026
- Shipment operations
- Ship provides centralised shipment management with visibility into shipment states, potential delays, and exceptions.sorted.com · read 4 Oct 2026
- Shipping management
- Sorted Ship connects carriers, automates shipment allocation, and manages package movement from one platform.sorted.com · read 4 Oct 2026
- Support
- All customers have key contacts to support their delivery experience journey, according to Sorted’s pricing FAQ.sorted.com · read 4 Oct 2026
- Tracking and communications
- Sorted Track gives teams a real-time view of carrier shipments and supports branded delivery updates by email or text.sorted.com · read 4 Oct 2026
- Tracking features
- Track detects potential delivery issues and lets users create tracking pages and notification templates with little to no code.sorted.com · read 4 Oct 2026
