Packlink PRO
Madrid, Spain
What it is
Packlink PRO is a web-based shipping platform for businesses selling physical products. It imports orders from marketplaces and online stores including Amazon, eBay, Etsy, Shopify, WooCommerce, and PrestaShop. Users can pay for and print multiple shipments at once, then follow shipment status from one dashboard. The service offers more than 30 carriers with domestic and international, express and standard options. Integrations with eCommerce and marketplace platforms support shipment automation, while an API key connects a Packlink PRO account to an integrated platform and can be reused for available integrations. The Free plan has no listed price and includes one store or marketplace connection, up to three automation rules, and unlimited monthly shipments. Plus costs €25 a month, billed + IVA, and includes three connections and up to five automation rules. Premium costs €60 a month, billed + IVA, with unlimited store connections and automation rules, a returns portal, and a picking list. The company is headquartered in Madrid, Spain.
For and against
For
- Imports orders from major marketplaces and store platforms.
- Offers more than 30 carrier options.
- Manages multiple shipments from one dashboard.
- Plans include unlimited monthly shipments.
- Integrations support shipment automation.
Against
- Free includes only one store or marketplace connection.
- Free allows up to three automation rules.
- Plus costs €25 a month, billed + IVA.
- Premium costs €60 a month, billed + IVA.
The verdict
Packlink PRO combines order import, carrier options, shipment management, and automation in a business shipping platform. The Free plan has no listed price, while Plus and Premium add more connections and automation capacity for monthly fees.
Who it suits
Packlink PRO suits professional businesses shipping physical products, including established brands and eCommerce startups. It can fit sellers who want to import orders, automate shipments, and manage carrier options from one website.
Plans and prices
Free
1 ecommerce/marketplace connection · up to 3 automation rules · 1 carrier contract · unlimited shipments
Read 15 Oct 2026 · pro.packlink.es
Plus
3 ecommerce/marketplace connections · up to 5 automation rules · 1 carrier contract · unlimited shipments
Read 15 Oct 2026 · pro.packlink.es
Premium
Unlimited connections · unlimited automation rules · unlimited carrier contracts · unlimited shipments
Read 15 Oct 2026 · pro.packlink.es
On the record
- Acquisition news
- Auctane announced its acquisition of Packlink on December 20, 2021, adding the European platform to its shipping and fulfillment portfolio.thomabravo.com · read 15 Oct 2026
- API
- An API key connects a Packlink PRO account with an integrated platform and can be reused for available integrations.support-pro.packlink.com · read 7 Oct 2026
- API client endpoints
- A public API description lists client, warehouse and parcel endpoints under /v1/clients, /v1/clients/warehouses and /v1/users/parcels.apis.io · read 15 Oct 2026
- API key
- A user generates one reusable Packlink PRO API key from Settings, and the same key works for all available integrations.support-pro.packlink.com · read 15 Oct 2026
- Automation
- Packlink PRO supports shipment automation through integrations with eCommerce and marketplace platforms.packlink.com · read 7 Oct 2026
- Bulk shipping
- Users can import shipments by CSV, manage multiple shipments, pay for pickups in one action and print labels in bulk.support.packlink.com · read 15 Oct 2026
- Carrier network
- The help center says Packlink PRO offers more than 300 domestic and international express and standard carrier services.support.packlink.com · read 15 Oct 2026
- Carriers
- The service offers more than 30 carriers, with national and international, express and standard options.packlink.com · read 7 Oct 2026
- Company headquarters and size
- LinkedIn lists Packlink's headquarters in Madrid and company size of 51–200 employees.linkedin.com · read 15 Oct 2026
- Company launch
- Packlink says its service launched in Spain in January 2012 through agreements with major national and international carriers.pro.packlink.es · read 15 Oct 2026
- Company location
- Packlink says it is headquartered in Madrid and presents Packlink PRO as its business shipping solution.packlink.com · read 7 Oct 2026
- Documentation depth
- The help center is organized into shipment creation, labels, carriers, prohibited items, destinations, privacy, PRO features, subscriptions, carrier contracts, integrations and terms.support-pro.packlink.com · read 15 Oct 2026
- Founders and funding
- Wellfound lists Javier Bravo and Ben Askew-Renaut as co-founders and reports $23.1 million raised.wellfound.com · read 15 Oct 2026
- Integration limitation
- Official troubleshooting says imports can break after credential expiry, URL changes or store-setting changes and may require reconnecting or reinstalling the app.support-pro.packlink.com · read 15 Oct 2026
- Integrations
- Official integration documentation covers Amazon, BigCommerce, Discogs, eBay, Ecwid, ePages, Etsy, PrestaShop, Shopify, Temu, TikTok, Wix, WiziShop and WooCommerce.support-pro.packlink.com · read 15 Oct 2026
- Intended customers
- Packlink describes PRO as a service for professional businesses selling physical products, including established brands and eCommerce startups.packlink.com · read 7 Oct 2026
- Limit: claims and tracking
- Independent reviews allege rejected or underpaid insurance claims, inaccurate tracking statuses and pickup failures.uk.trustpilot.com · read 15 Oct 2026
- Limit: customer support
- Reviewers frequently report slow, bot-like or unreachable support when parcels are delayed, lost or damaged.softwareadvice.com · read 15 Oct 2026
