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On the recordRead 12 Oct 202616 facts
Social Intents
Plans and prices
Lite
$21a month, billed yearly
1 seat · 1 chat widget · 60 conversations/month
Read 12 Oct 2026 · socialintents.com
Starter
$39a month, billed yearly
1 chat widget · 1 domain · 4 seats · 250 conversations/month
Read 12 Oct 2026 · socialintents.com
Basic
$69a month, billed yearly
2 chat widgets · 2 domains · unlimited seats · 1,000 conversations/month
Read 12 Oct 2026 · socialintents.com
Pro
$99a month, billed yearly
5 chat widgets · 5 domains · unlimited seats · 5,000 conversations/month
Read 12 Oct 2026 · socialintents.com
Business
$199a month, billed yearly
10 chat widgets · 10 domains · unlimited seats · 10,000 conversations/month
Read 12 Oct 2026 · socialintents.com
Enterprise
Priced on request
Custom AI training · Dedicated support · SLA guarantees
Read 23 Sep 2026 · socialintents.com
Agency Plan
$299a month
10 sub-accounts/clients · 10 chatbots · 10,000 chat conversations/month · 10,000 AI trained articles
Read 12 Oct 2026 · socialintents.com
On the record
- AI models
- Users can train chatbots on their websites and files and choose ChatGPT, Claude, or Gemini.socialintents.com · read 12 Oct 2026
- Analytics and help desk
- The product overview lists chat and agent analytics, satisfaction scores, sentiment, conversation exports, and ticket management.socialintents.com · read 12 Oct 2026
- Automation and API
- Social Intents documents Zapier, webhooks, and a REST API for connecting chat data and events to other tools.socialintents.com · read 12 Oct 2026
- Channels
- The unified Inbox supports website chat, WhatsApp, SMS, and email, and the product overview also lists Messenger among its channels.socialintents.com · read 12 Oct 2026
- Data handling
- Its GDPR page says data is hosted on US servers, transcripts can optionally be disabled, and user data is not shared or resold.help.socialintents.com · read 12 Oct 2026
- Human handoff
- The chatbot can hand conversations to human agents when a visitor asks for a person or the bot cannot help.socialintents.com · read 12 Oct 2026
- Intended customers
- The product overview describes the software as serving businesses and organizations that communicate with customers across websites, messaging apps, and integrated platforms.socialintents.com · read 12 Oct 2026
- Plan limits
- The pricing page sets monthly conversation, widget, domain, seat, and AI trained URL limits by plan; Basic and higher list unlimited seats.socialintents.com · read 12 Oct 2026
- Product
- Social Intents provides live chat and AI chatbot software for website and messaging conversations, with agents responding through team chat platforms or its web Inbox.socialintents.com · read 12 Oct 2026
- Security
- The company says data is encrypted in transit and at rest on AWS infrastructure and describes the service as GDPR compliant.socialintents.com · read 12 Oct 2026
- Paid from
- 21socialintents.com · read 23 Sep 2026
- Support
- Business includes priority support, while the company offers customers a live demo with its team.socialintents.com · read 12 Oct 2026
- Team integrations
- Agents can answer chats through Microsoft Teams, Slack, Google Chat, Zoom, or Webex, or use the web Inbox.socialintents.com · read 12 Oct 2026
- Trial
- The site offers a 14-day free trial without requiring a credit card.socialintents.com · read 12 Oct 2026
- Website integrations
- Official setup guides cover Shopify, WordPress, BigCommerce, Webflow, Wix, Squarespace, and Google Tag Manager.socialintents.com · read 12 Oct 2026
