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On the recordRead 13 Oct 202628 facts
Smartly.ai
Smartly.ai · Vexin-sur-Epte, France · founded 2012
On the record
- Agent capabilities
- Agents can use an organization’s knowledge sources, show traces of sources and actions, and transfer complex or sensitive requests to a human with context.smartly.ai · read 12 Oct 2026
- Agents
- Agents can handle interactions by chat, voice or phone, access company data and act in business tools without relying on a single LLM.smartly.ai · read 12 Oct 2026
- AI agents
- Its multilingual agents can interact through chat, voice, and phone, access business data, and take actions in connected systems.smartly.ai · read 13 Oct 2026
- AI bot generation
- Yessmartly.ai · read 21 Sep 2026
- Channels and integrations
- The Agents page lists WhatsApp, Teams, phone, Messenger and Instagram channels, plus Salesforce CRM, SAP ERP, Microsoft Dynamics, REST APIs and webhooks as systems or connections.smartly.ai · read 12 Oct 2026
- Compliance
- Smartly.ai’s code of conduct says it follows GDPR principles for data processed in the European Union and considers local regulations in relevant regions.smartly.ai · read 13 Oct 2026
- Deployment
- Agents can be deployed in cloud, private cloud, or on-premise environments.smartly.ai · read 13 Oct 2026
- Deployment channels
- multichannelsmartly.ai · read 21 Sep 2026
- Documentation status
- The documentation page marks Workflows, Documents AI and Annotate documentation as coming soon.smartly.ai · read 12 Oct 2026
- Document data controls
- Documents AI offers on-premise processing and a cloud option described as encrypted, client-isolated, and hosted in a region of the customer’s choice.smartly.ai · read 13 Oct 2026
- Document processing
- Documents AI extracts structured information from documents and supports formats including JSON, Markdown, HTML, and TXT.smartly.ai · read 13 Oct 2026
- Documents AI
- Documents AI extracts structured or raw information from images and documents, including scans and photos, and supports outputs such as JSON, Markdown, HTML and TXT.smartly.ai · read 12 Oct 2026
- Documents AI API
- Documents AI can be used through a web interface or integrated into other systems through its REST API.smartly.ai · read 13 Oct 2026
- Documents AI deployment and security
- The Documents AI page describes on-premise processing within the customer’s infrastructure and a cloud option with regional hosting, end-to-end encryption and data isolation by customer.smartly.ai · read 12 Oct 2026
- Human handoff
- Yessmartly.ai · read 21 Sep 2026
- Integrations
- The Agents page lists Salesforce, SAP, Microsoft Dynamics, REST APIs, webhooks, WhatsApp, Teams, Messenger, and Instagram among systems and channels.smartly.ai · read 13 Oct 2026
- Intended users
- The company presents its products for enterprise operations, including customer support, banking, human resources, public services, finance, and insurance.smartly.ai · read 13 Oct 2026
- Knowledge-base answers
- Yessmartly.ai · read 21 Sep 2026
