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Smarsh Archive
Portland, Oregon, United States
What it is
Smarsh Archive stores business communications in a searchable archive for compliance, discovery, and business insights. It covers more than 100 channels, including email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, instant messages, and voice; custom channels can be integrated to capture other sources. Search includes AI-enabled filtering and faceted search, with exports in PST, EML, HTML, XML, and optionally EDRM formats. Retention controls include policy-based rules, immutable WORM storage, configurable legal holds, and defensible deletion. The archive is custom-configured around an organization’s compliance, security, and discovery needs. Listed safeguards include TLS encryption in transit, AES 256 encryption at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy. APIs support functions such as capture, search, export, retrieval, and reporting. Smarsh positions the service for enterprises, small and mid-sized firms, and public-sector organizations. Pricing is available on request, and Enterprise Archive support is listed as available 24 hours a day, seven days a week.
For and against
For
- Covers communications across 100+ channels
- Includes configurable legal holds
- Offers exports in multiple formats
- APIs support search, retrieval, and reporting
- Enterprise Archive support is listed 24/7
Against
- Pricing is available on request
- Configuration is tailored to organizational requirements
- API access is for Smarsh customers and approved partners
The verdict
Smarsh Archive brings retention controls, search, and exports together across many communication channels. Prospective customers need to contact Smarsh for pricing and a tailored solution.
Who it suits
Smarsh Archive is aimed at organizations that need to retain and search communications for compliance, discovery, or business insight. The listed audience includes enterprises, smaller and mid-sized firms, and public-sector organizations.
On the record
- AI and scale
- The cloud-native archive offers AI-enabled search and filtering, high-performance search across petabytes of data, and an API-first design.smarsh.com · read 2 Oct 2026
- AI and search
- The product describes AI tools to find, filter, or detect information in archived data.smarsh.com · read 30 Sep 2026
- API access
- Smarsh offers RESTful V3 APIs using OAuth 2.0 Client Credentials and short-lived JWT bearer tokens; API access is for customers and approved partners.smarsh.com · read 2 Oct 2026
- API functions
- Its APIs cover data acquisition, search, export, retrieval, identity management, reporting, discovery, surveillance, and data ingestion.smarsh.com · read 2 Oct 2026
- Audience
- Smarsh presents the archive for enterprise, small and mid-sized firms, and public-sector organizations.smarsh.com · read 2 Oct 2026
- Communications
- The archive supports email, Microsoft Teams, Slack, Zoom, mobile SMS, social media, chat, IM, and voice, with content from 100+ channels retained in native format with metadata.smarsh.com · read 2 Oct 2026
- Configuration
- The archive is custom-configured to meet an organization’s compliance, security, and discovery requirements.smarsh.com · read 2 Oct 2026
- Custom channels
- Custom channels can be integrated to capture unique or emerging data sources.smarsh.com · read 30 Sep 2026
- Integrations
- Smarsh lists Microsoft Teams, Slack, and Zoom among supported communications channels.smarsh.com · read 30 Sep 2026
- Intended customers
- The product is positioned for enterprises, small and mid-sized firms, and public-sector organizations.smarsh.com · read 30 Sep 2026
- Pricing availability
- The product page directs prospective customers to contact Smarsh for a tailored solution and does not display a price.smarsh.com · read 2 Oct 2026
- Purpose
- Smarsh Archive stores communications data and makes it searchable and useful for compliance, discovery, and analysis.smarsh.com · read 2 Oct 2026
- Regulatory support
- Smarsh says the archive supports SEC Rule 17a-4, FINRA Rules 4511 and 3110, MiFID II, FCA, CIRO, and other global supervisory expectations.smarsh.com · read 2 Oct 2026
- Retention
- It supports policy-based retention, immutable WORM storage for SEC Rule 17a-4, configurable legal holds, and defensible deletion.smarsh.com · read 2 Oct 2026
- Retention and legal holds
- The archive supports policy-based retention, immutable WORM storage, configurable legal holds, and defensible deletion.smarsh.com · read 30 Sep 2026
- Search and export
- It provides faceted search across 100+ channels and exports in PST, EML, HTML, XML, and optional EDRM formats.smarsh.com · read 2 Oct 2026
- Security
- Listed security controls include TLS encryption in transit, AES 256 encryption at rest, isolated key management, SIEM monitoring, record hashes, and multi-availability-zone redundancy.smarsh.com · read 2 Oct 2026
- Support
- Smarsh advertises 24/7 support and tailored options for Archive customers.smarsh.com · read 2 Oct 2026
