MessageWatcher Social Media Compliance

Plans and prices

Every plan, in full

On the record

Archived content

Depending on platform and configuration, records may include posts, comments, replies, direct messages, reactions, shared media, profile activity, timestamps, and metadata.messagewatcher.com · read 2 Oct 2026

Edited or deleted content

Some supported platforms may allow edited or deleted content to be retained when that information is available through the integration.messagewatcher.com · read 2 Oct 2026

Intended customers

MessageWatcher says it serves organizations from small businesses to highly regulated industries, including finance, insurance, healthcare, manufacturing, and professional services.messagewatcher.com · read 2 Oct 2026

Monitoring

The product tracks posts, comments, and interactions to identify potential compliance risks in real time.messagewatcher.com · read 2 Oct 2026

Permissions

Role-based permissions let organizations control access for compliance teams, reviewers, and administrators.messagewatcher.com · read 2 Oct 2026

Platform limitations

Available archiving capabilities vary with supported integrations, platform API access, and customer configuration.messagewatcher.com · read 2 Oct 2026

Pricing limitation

The pricing page says Twitter/X is excluded from bundles and available as a separate service; Microsoft Teams, Slack, and Salesforce require a quote.messagewatcher.com · read 2 Oct 2026

Purpose

MessageWatcher automatically captures social posts, comments, and activity to support compliance archiving and monitoring.messagewatcher.com · read 2 Oct 2026

Reporting

It can generate reports with detailed activity logs for compliance reviews and internal oversight.messagewatcher.com · read 2 Oct 2026

Search and export

Archived social content can be searched, reviewed, and exported for audits, investigations, or legal requests.messagewatcher.com · read 2 Oct 2026

Security attestation

MessageWatcher says it completed a SOC 2 Type II examination by an independent licensed CPA firm.messagewatcher.com · read 2 Oct 2026

Security controls

The social archiving page says authentication controls protect access and user activity and changes are recorded.messagewatcher.com · read 2 Oct 2026

Support

Support hours are Monday through Friday, 9 a.m. to 6 p.m. Eastern, and typical email response time is within 10 minutes.messagewatcher.com · read 2 Oct 2026

Supported social networks

The product page lists LinkedIn, Facebook, Instagram, X (Twitter), and YouTube, while its FAQ also mentions WhatsApp subject to integration availability.messagewatcher.com · read 2 Oct 2026

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