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On the recordRead 12 Oct 202621 facts
small Talk
small Talk · Frisco, Texas, United States
Plans and prices
small Talk
$79a month
500 customer requests per month
Read 22 Sep 2026 · usesmalltalk.com
Request add-on
$25a month
100 requests
Read 22 Sep 2026 · usesmalltalk.com
First 10 requests
Free
10 review requests · no credit card · no setup fee
Read 12 Oct 2026 · usesmalltalk.com
small Talk plan
$79a month
500 customer requests each month · 100 additional requests for $25 · 50 requests per hour per business
Read 12 Oct 2026 · usesmalltalk.com
On the record
- Company
- small Talk is operated by Small Talk Digital LLC, a Texas limited liability company, and identifies Austin, Texas as its base.usesmalltalk.com · read 12 Oct 2026
- CRM
- The site says no CRM is required and businesses can enter a customer's name and phone number or email, or upload a customer list.usesmalltalk.com · read 12 Oct 2026
- Follow-up
- The paid plan includes one follow-up for a customer who needs a few days.usesmalltalk.com · read 12 Oct 2026
- Google connection
- Setup involves connecting a Google Business Profile, confirming the business's services, and sending a guided review link.usesmalltalk.com · read 12 Oct 2026
- Google workflow
- The customer copies the draft, opens the Google review box, and posts it themselves; small Talk says it does not post reviews automatically.usesmalltalk.com · read 12 Oct 2026
- Messaging controls
- The site says its default message identifies the business, includes STOP and HELP language, records opt-outs, and uses configured quiet hours.usesmalltalk.com · read 12 Oct 2026
- Private feedback
- Customers can choose between sharing a public review and sending private feedback, and the site says neither path is filtered or hidden.usesmalltalk.com · read 12 Oct 2026
- Purpose
- small Talk helps local businesses get Google reviews by guiding customers through prompts and drafting reviews from their answers.usesmalltalk.com · read 12 Oct 2026
- Request channels
- multichannelusesmalltalk.com · read 22 Sep 2026
- Request counting
- A text or email uses a request when sent, while a QR or shared link uses one when the customer generates a draft; failed sends are credited back.usesmalltalk.com · read 12 Oct 2026
- Request limits
- The included 500 requests reset each billing cycle, while unused add-on requests stay on the account until used.usesmalltalk.com · read 12 Oct 2026
- Review drafting
- AI-drafted reviews use the customer's real answers, and customers can edit and approve the text before copying it.usesmalltalk.com · read 12 Oct 2026
- Monitoring alerts
- Yesusesmalltalk.com · read 22 Sep 2026
- Review requests
- Businesses can send personalized review links by email, QR code, shared link, or optional SMS.usesmalltalk.com · read 12 Oct 2026
- AI response assistance
- Yesusesmalltalk.com · read 22 Sep 2026
- Review sources
- Googleusesmalltalk.com · read 22 Sep 2026
- Paid from
- 79usesmalltalk.com · read 22 Sep 2026
- Support
- The contact page provides [email protected] for signup questions, account help, billing, and text related questions.usesmalltalk.com · read 12 Oct 2026
