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Site24x7 Synthetic Monitoring

Pleasanton, California, USA

What it is

Site24x7 Synthetic Monitoring simulates multi-step workflows in real browsers to monitor web-application availability, functionality, and performance. A no-code recorder captures transactions for playback in Chrome, Firefox, or Edge, and existing Selenium IDE cases in .side format can be imported. Recorded workflows can run from more than 130 global monitoring locations. For investigation, the product provides step timings, resource waterfall charts, screenshots, and root cause analysis reports. Intelligent Capture detects changes to interactive page elements and updates transaction scripts. Example workflows include logins, checkouts, payments, banking, healthcare portals, e-commerce, and SaaS. Listed integrations include ServiceNow, PagerDuty, Slack, Microsoft Teams, Jira, and webhooks. A fully functional 30-day trial includes web transaction monitoring and does not require a credit card. Recording is limited to 20 transaction steps with an advanced license. Synthetic transaction add-ons are listed at $8 a month for 10,000 runs with Professional, and $10 a month for 10,000 runs with Enterprise.

For and against

For

  • No-code browser transaction recorder
  • Runs checks from more than 130 locations
  • Step timings, screenshots, and root cause reports
  • Imports Selenium IDE .side cases
  • 30-day trial requires no credit card

Against

  • Recording is limited to 20 steps per transaction
  • 20-step allowance requires an advanced license
  • Synthetic transaction add-ons have listed monthly charges

The verdict

Site24x7 Synthetic Monitoring covers recording, playback, diagnostics, and distributed runs for multi-step browser workflows. The 20-step recording limit and add-on charges are important considerations.

Who it suits

Site24x7 Synthetic Monitoring suits teams that need to monitor browser-based workflows such as checkout, login, or portal journeys. It also supports importing Selenium IDE cases and connecting alerts to listed services.

Plans and prices

Synthetic transactions (Professional add-on)

$8a month

10,000 synthetic runs · 1M runs for $680

Synthetic transactions (Enterprise add-on)

$10a month

10,000 synthetic runs · 1M runs for $1,105

Every plan, in full

On the record

Browsers and recording
A no-code recorder captures browser transactions, which can be played back in Chrome, Firefox, or Edge.site24x7.com · read 30 Sep 2026
Global monitoring
Recorded transactions can run from more than 130 global monitoring locations.site24x7.com · read 30 Sep 2026
Integrations
Site24x7 lists integrations including ServiceNow, PagerDuty, Slack, Microsoft Teams, Jira, and webhooks for alerting and workflow connections.site24x7.com · read 30 Sep 2026
Per-transaction allowance
The browser transaction documentation says a maximum of 20 transaction steps can be recorded, with an advanced license.site24x7.com · read 30 Sep 2026
Product security controls
The Trust Center lists audit logging, role-based access control, MFA, encryption at rest, and encryption in transit among its security controls.trust.site24x7.com · read 30 Sep 2026
Purpose
Synthetic transactions simulate multi-step user workflows in real browsers to monitor web-application availability, functionality, and performance.site24x7.com · read 30 Sep 2026
Script upkeep
Intelligent Capture detects changes to interactive page elements and updates transaction scripts accordingly.site24x7.com · read 30 Sep 2026
Security certifications
The Trust Center lists ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II, GDPR, and CCPA among its certifications and compliance items.trust.site24x7.com · read 30 Sep 2026
Selenium import
Existing Selenium IDE test cases in .side format can be imported into the transaction monitor.site24x7.com · read 30 Sep 2026
Step diagnostics
The product provides step-level timing, resource waterfall charts, screenshots, and root cause analysis reports.site24x7.com · read 30 Sep 2026
Supported workflows
The maker highlights login, checkout, payment, banking, healthcare portal, e-commerce, and SaaS workflows as use cases.site24x7.com · read 30 Sep 2026
Trial
Site24x7 offers a fully functional 30-day free trial that includes web transaction monitoring and requires no credit card to start.site24x7.com · read 30 Sep 2026

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