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New Relic Synthetics

San Francisco, California, United States

Plans and prices

Synthetic checks add-on

$0.01usage-based

Additional synthetic checks beyond included usage

Free

Free

100 GB/month ingest · 1 full platform user · unlimited basic users · 500 synthetic checks/month

Additional synthetic checks

$0.01usage-based

Applies to non-ping synthetic monitor checks

Standard

$10a month

100 GB/month free ingest · $0.40/GB beyond · 10,000 synthetic checks included · SAML SSO

Pro

$349usage-based

Unlimited full platform users · $0.40/GB beyond 100 GB free ingest · 2-hour critical support response SLA · Data Plus eligibility

Enterprise

Priced on request

Everything in Pro · FedRAMP Moderate and HIPAA eligibility with Data Plus · priority ticket routing · 1-hour critical support response SLA

Every plan, in full

On the record

Alert behavior
Synthetic alert monitors register a failure after three attempts from one location return errors, helping reduce single-check false alarms.docs.newrelic.com · read 15 Oct 2026
Alert integrations
Alert workflows support destinations such as Slack, PagerDuty, email, webhooks, Jira, ServiceNow and AWS EventBridge.docs.newrelic.com · read 15 Oct 2026
API monitoring
Scripted API monitors can call endpoints, use Node.js modules and report custom timing details through the current runtime.docs.newrelic.com · read 15 Oct 2026
Browser and device simulation
Synthetics can simulate different devices, browsers and operating systems and run checks across public and private locations.newrelic.com · read 15 Oct 2026
Chrome recorder
The Synthetics Recorder Chrome extension records browser interactions, adds assertions, replays steps and exports step or scripted-browser monitors through NerdGraph.github.com · read 15 Oct 2026
CI/CD usage
New Relic positions synthetic monitoring as an automated test stage that can be added to build automation and CI/CD pipelines.newrelic.com · read 15 Oct 2026
Codeless step monitoring
A step builder creates browser workflows for navigation, page-element checks, text entry and form submission without writing code.docs.newrelic.com · read 15 Oct 2026
Company founding
LinkedIn lists New Relic as founded in 2008.linkedin.com · read 15 Oct 2026
Company headquarters
New Relic lists its headquarters at 188 Spear Street in San Francisco, California.linkedin.com · read 15 Oct 2026
Company legal name
Crunchbase identifies the legal entity as New Relic, Inc.crunchbase.com · read 15 Oct 2026
Dependency troubleshooting
Synthetic results can be correlated with entity maps, AWS or third-party dependencies, backend services, infrastructure and browser monitoring.newrelic.com · read 15 Oct 2026
Documentation depth
Documentation includes monitor creation, scripting references, runtime transitions, public IP allowlists, APIs, private locations, alerts, use cases and installation procedures.docs.newrelic.com · read 15 Oct 2026
Global locations
Public monitor locations span North America, Europe, Asia-Pacific, the Middle East, Africa and South America, with selectable locations per monitor.docs.newrelic.com · read 15 Oct 2026
Integrations count
New Relic advertises more than 780 integrations covering cloud services, tools and enterprise technologies.newrelic.com · read 15 Oct 2026
Licence
The recorder repository uses the New Relic Software License 1.1, which restricts use to customers with an active New Relic SaaS subscription and prohibits modification, redistribution and competitive use.github.com · read 15 Oct 2026
Limit: iOS functionality
Apple App Store reviewers say saved log views are unavailable and that querying and deep links are less usable than on the web interface.apps.apple.com · read 15 Oct 2026
Limit: mobile app reliability
Google Play reviewers report repeated loading errors and login problems in the New Relic Android app.play.google.com · read 15 Oct 2026
Limit: pricing complexity
Gartner reviewers cite pricing complexity and a SaaS-only model as disadvantages, while TrustRadius reviewers also describe renewal pricing as high.gartner.com · read 15 Oct 2026

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