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On the recordRead 12 Oct 202617 facts
Sigma Dialer
Plans and prices
Per-seat quote
Priced on request
Domestic minutes, recordings, AI transcription, and compliance included · International and short-code messaging billed at carrier pass-through rates
Read 12 Oct 2026 · sigmadialer.com
On the record
- AI call analysis
- Calls are transcribed, summarized, and scored, with risk phrase detection and coaching insights.sigmadialer.com · read 12 Oct 2026
- API
- Sigma lists an open REST API and real-time webhooks for connecting other systems.sigmadialer.com · read 12 Oct 2026
- Browser access
- Agents use a browser based WebRTC softphone, and the site says agents can dial from Chrome with zero installation.sigmadialer.com · read 12 Oct 2026
- Compliance
- The site says TCPA calling windows, state calling curfews, federal and internal DNC lists, consent logging, and recording disclosure are evaluated before dialing.sigmadialer.com · read 12 Oct 2026
- Data residency
- The site says customers can choose where recordings, transcripts, and metadata live, with US, EU, APAC, Canada, UK, and Brazil regions listed.sigmadialer.com · read 12 Oct 2026
- Deployment
- The site describes the product as a cloud platform and says most teams place their first live call on day one.sigmadialer.com · read 12 Oct 2026
- Dialing modes
- Outbound dialing supports predictive, progressive, preview, and power modes.sigmadialer.com · read 12 Oct 2026
- Digital channel scope
- voice_onlysigmadialer.com · read 22 Sep 2026
- Inbound
- Inbound features include skills-based routing, a visual IVR builder, callback-in-queue, and whisper transfer.sigmadialer.com · read 12 Oct 2026
- Inbound calling
- Yessigmadialer.com · read 22 Sep 2026
- Integrations
- The site lists Salesforce, HubSpot, Zendesk, Pipedrive, Slack, Intercom, Snowflake, BigQuery, Segment, Redshift, Twilio, Amazon S3, Databricks, Claude, OpenAI, and webhooks.sigmadialer.com · read 12 Oct 2026
- IVR builder
- Yessigmadialer.com · read 22 Sep 2026
- Outbound dialer
- Yessigmadialer.com · read 22 Sep 2026
- Product
- Sigma Dialer combines a predictive dialer, inbound ACD, compliance layer, and agent desktop in a cloud platform.sigmadialer.com · read 12 Oct 2026
- Recording security
- Call recordings are encrypted at rest with per-tenant keys, and configurable retention ranges from 30 days to 7 years.sigmadialer.com · read 12 Oct 2026
- Security attestations
- The site lists SOC 2 Type II, HIPAA BAA on request, GDPR Art. 28 DPA, PCI DSS Level 1 SAQ-D, and ISO 27001 certification in 2025.sigmadialer.com · read 12 Oct 2026
- Support
- The site says a named launch engineer supports onboarding and sales responds in under four hours on business days.sigmadialer.com · read 12 Oct 2026
