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On the recordRead 11 Oct 202615 facts
Sideline
Plans and prices
Studio
$49a month
5 team seats included (+$9/mo per extra seat) · Unlimited clients & client users · Unlimited requests · 500GB file storage
Read 11 Oct 2026 · sideline.io
Studio annual
$490a year
5 team seats included (+$9/mo per extra seat) · Unlimited clients & client users · Unlimited requests · 500GB file storage
Read 11 Oct 2026 · sideline.io
Founding Agency Pass
$999one-time
20 spots · 3 years of everything · 10 seats · After three years, a locked 50%-off-forever rate
Read 11 Oct 2026 · sideline.io
On the record
- Access controls
- Access can be scoped to assigned requests or selected clients, with permissions enforced server-side and immediate team-member offboarding.sideline.io · read 11 Oct 2026
- AI features
- AI tools include reply drafting, message polishing, and suggested request updates that users accept or ignore.sideline.io · read 11 Oct 2026
- Client portal
- Clients sign in to see their own requests and status, and can reply from Sideline or by email.sideline.io · read 11 Oct 2026
- Connector access
- AI connectors are read-only by default; an Account Owner can enable limited writes, and connections use the authorizing person's permissions.sideline.io · read 11 Oct 2026
- Intake
- Custom intake forms gather request details, files, deadlines, and priority into a shared queue.sideline.io · read 11 Oct 2026
- Integrations
- Claude and ChatGPT connect through a custom connector, while Make and Zapier can connect using a token.sideline.io · read 11 Oct 2026
- Migration
- Sideline offers free migration and says it can set up a workspace with imported clients within 24 hours.sideline.io · read 11 Oct 2026
- Privacy controls
- Content-free notifications can omit message bodies, attachments, and request titles from email notifications.sideline.io · read 11 Oct 2026
- Purpose
- Sideline collects, prioritizes, and tracks client requests for agencies and client service teams.sideline.io · read 11 Oct 2026
- Security limitation
- Sideline says it cannot prevent a person who can legitimately read a request from copying its contents.sideline.io · read 11 Oct 2026
- Time and retainers
- Sideline includes request-level time tracking, reports, CSV exports, monthly retainers, and prepaid hour blocks.sideline.io · read 11 Oct 2026
- Trial and support
- The 14-day trial includes every feature, requires no credit card, and the pricing page says a founder usually replies to email the same day.sideline.io · read 11 Oct 2026
- White labeling
- Custom domains, logos, and colors are included in Studio when the white-label feature ships; the pricing page says it is in development.sideline.io · read 11 Oct 2026
- Work views
- Teams can manage requests in list, board, or calendar views, with owners, priorities, labels, and due dates.sideline.io · read 11 Oct 2026
