- Home
- Order Fulfillment Software
- ShipBob
ShipBob
Chicago, Illinois, United States
What it is
ShipBob is a fulfillment platform for ecommerce businesses, with web and API access and a free software plan for ShipBob customers. Its services automate order picking, packing, shipping, tracking, inventory management, returns, and shipment handoff. The warehouse system processes B2C orders according to each fulfillment center’s outbound service-level deadline, which varies by location from noon to 6 p.m. local time. Product photos, digital checks, and packaging preferences support order accuracy. Inventory tools cover bundling, duplicate merging, real-time stock levels, distribution data, and reorder notifications. Analytics include fulfillment performance, service-level data, transit times, order and inventory visibility, and demand forecasting. Native integrations include Shopify, WooCommerce, BigCommerce, Squarespace, Amazon, and Walmart. ShipBob lists fulfillment centers across the United States, Canada, the EU, the UK, and Australia, with carrier partnerships including UPS, USPS, FedEx, and DHL. Custom fulfillment quotes may include extra charges for kitting or other requirements.
For and against
For
- Free software plan for ShipBob customers
- Supports multiple warehouses and order routing
- Inventory alerts and real-time stock levels
- Integrates with major ecommerce channels
- Includes returns and wholesale fulfillment options
Against
- Fulfillment services require a custom quote
- Kitting and unique requirements may cost extra
- Service-level deadlines vary by location
- Additional cost applies to some B2B orders
The verdict
ShipBob combines order, inventory, warehouse, shipping, and returns workflows for ecommerce operations. The software plan is free for ShipBob customers, while fulfillment services use customized pricing and may add charges for extra requirements.
Who it suits
ShipBob suits small and mid-size businesses, including direct-to-consumer brands, selling through ecommerce, marketplaces, wholesale, B2B, or retail channels. It also fits teams needing multiple warehouses, routing rules, and returns workflows.
Plans and prices
ShipBob software
Available to ShipBob customers; connects ecommerce stores and manages inventory, orders, and shipments
Read 9 Oct 2026 · shipbob.com
Outsourced order fulfillment
Implementation · receiving · warehousing · picking, packing and shipping
Read 15 Oct 2026 · shipbob.com
ShipBob fulfillment services
Implementation · inventory receiving · warehousing · picking, packing, and shipping
Read 9 Oct 2026 · shipbob.com
On the record
- Accuracy controls
- Merchants can upload product photos, define packaging preferences and use digital pick-and-pack verification steps to reduce fulfillment errors.shipbob.com · read 15 Oct 2026
- Analytics
- The platform exposes fulfillment performance, SLA visibility, order status, inventory counts, transit times and demand-forecasting tools.shipbob.com · read 15 Oct 2026
- API access and sandbox
- API use requires an account; accounts remain free until physical inventory arrives, the trial does not expire, and a free sandbox is available for simulated data flows.developer.shipbob.com · read 15 Oct 2026
- API documentation
- The developer portal provides quickstart guidance, an API reference, versioned documentation, downloadable OpenAPI specifications and developer-support email with a one-business-day first-response target.developer.shipbob.com · read 15 Oct 2026
- API extensibility
- ShipBob publishes release notes covering new endpoints, webhooks, sandbox simulations and an MCP server with tools for orders, products, inventory and channels.developer.shipbob.com · read 15 Oct 2026
- App Store
- ShipBob says its dashboard App Store contains dozens of direct integrations and adds more based on customer feedback.shipbob.com · read 15 Oct 2026
- Carrier relationships
- The company says it works with UPS, USPS, FedEx and DHL and passes volume-based shipping savings to customers.shipbob.com · read 15 Oct 2026
- Company founding and headquarters
- ShipBob was founded in 2014 and is headquartered in Chicago, Illinois.linkedin.com · read 15 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Shipbob Inc.crunchbase.com · read 15 Oct 2026
- Company size
- LinkedIn lists ShipBob as privately held with 501–1,000 employees.linkedin.com · read 15 Oct 2026
- Custom pricing
- Fulfillment quotes are customized, and kitting or other unique requirements may carry additional costs.shipbob.com · read 9 Oct 2026
- Founders
- Crunchbase identifies Dhruv Saxena, Divey Gulati, George Wojciechowski and Jivko Bojinov as founders.crunchbase.com · read 15 Oct 2026
- Fulfillment network
- ShipBob says its fulfillment centers operate across the United States, Canada, the EU, the UK, and Australia.shipbob.com · read 9 Oct 2026
- Funding status
- Crunchbase lists ShipBob as a private Series E company with seven funding rounds and Bain Capital Ventures shown as a Series E lead investor.crunchbase.com · read 15 Oct 2026
- Global network
- ShipBob lists fulfillment centers in the United States, Canada, the European Union, the United Kingdom and Australia.shipbob.com · read 15 Oct 2026
- Integrations
- Native connections include Shopify, WooCommerce, BigCommerce, Squarespace, Amazon and Walmart, with additional marketplace, ERP, EDI, returns, CRM, subscription and support integrations.shipbob.com · read 15 Oct 2026
- Intended customers
- ShipBob says its fulfillment services are intended to help small and mid-size businesses, including direct-to-consumer ecommerce brands.shipbob.com · read 9 Oct 2026
- Inventory management
- Built-in inventory tools support bundling, duplicate merging, real-time stock visibility and inventory splitting across warehouses.shipbob.com · read 15 Oct 2026
