On the recordRead 10 Oct 202614 facts
Shelf
Shelf · New York City; San Francisco; Warsaw · founded 2017
Plans and prices
Enterprise
Priced on request
Custom pricing; contact Shelf for a quote
Read 10 Oct 2026 · shelf.io
On the record
- Access controls
- Shelf lists SSO and SCIM support and granular user group based permissions.shelf.io · read 10 Oct 2026
- AI data layer
- Cortex as a Service is for teams that want Shelf Cortex beneath an application or AI experience they already own.shelf.io · read 10 Oct 2026
- Audience
- Shelf describes AI Knowledge Management as serving business and knowledge-management teams, and its AI Data Layer as serving technical teams.shelf.io · read 10 Oct 2026
- Browser requirement
- Shelf’s web-based features require WebSocket support, and the organization’s firewall must allow it.help.shelf.io · read 10 Oct 2026
- Compliance
- Shelf’s Trust Center lists SOC 2, PCI DSS SAQ A, GDPR, CCPA, EU AI Act, NIST CSF 2.0, and HIPAA under compliance.trust.shelf.io · read 10 Oct 2026
- Cortex processing
- Shelf Cortex structures information, adds business context, applies governance, and continuously identifies knowledge quality issues.shelf.io · read 10 Oct 2026
- Data residency
- Shelf says its data residency requirements are met for the US, EU, and Canada.shelf.io · read 10 Oct 2026
- Developer access
- Shelf describes its architecture as API-first and lists Python and Node SDKs.shelf.io · read 10 Oct 2026
- Integrations
- The integrations page lists connectors including SharePoint, Salesforce Knowledge, Confluence, Notion, ServiceNow, and Intercom.shelf.io · read 10 Oct 2026
- Knowledge management
- Shelf provides tools to manage, govern, create, find, and use enterprise knowledge.shelf.io · read 10 Oct 2026
- Product
- Shelf turns enterprise documents, files, and other knowledge sources into structured, contextualized information for people and AI.shelf.io · read 10 Oct 2026
- Security
- Shelf’s technology page states that it is SOC 2 Type II certified and uses TLS 1.2+ in transit and AES-256 encryption at rest.shelf.io · read 10 Oct 2026
- Support
- Shelf’s Salesforce app guide directs customers to their Shelf Account Manager or [email protected] for assistance.help.shelf.io · read 10 Oct 2026
