On the recordRead 30 Sep 202613 facts
Service
Marseille, France
Plans and prices
Standard
€79a month
Unlimited online reservations · one restaurant · iOS and Android app · 5% HT fee only on amounts collected for no-shows
Read 30 Sep 2026 · useservice.app
Premium
€139a month
Everything in Standard · multi-location management · API and webhooks
Read 30 Sep 2026 · useservice.app
On the record
- Communications
- Features include automated guest emails and SMS, push notifications, and AI translations in 11 languages.useservice.app · read 30 Sep 2026
- Data handling
- Service says restaurant data can be exported at any time, is not sold, and is processed under the GDPR; its DPA says data can be requested for export within 30 days after cancellation and is then deleted within 90 days.useservice.app · read 30 Sep 2026
- Floor management
- The platform includes a visual drag-and-drop floor plan, table management, and real-time table status.useservice.app · read 30 Sep 2026
- Guest management
- Guest profiles can include visit history, food preferences, allergies, VIP status, and consent tracking.useservice.app · read 30 Sep 2026
- Integrations
- The pricing page lists Stripe, an embeddable booking widget, and Premium API and webhooks; the public REST API is described as read-only and in beta.useservice.app · read 30 Sep 2026
- Intended users
- Service says it was created by restaurateurs for restaurateurs and is based in Marseille, France.useservice.app · read 30 Sep 2026
- Payments
- Stripe card guarantees can be used for no-shows, with a 5% HT Service fee only on amounts actually collected, plus Stripe processing fees.useservice.app · read 30 Sep 2026
- Product
- Service is a reservation management platform designed for independent restaurants.useservice.app · read 30 Sep 2026
- Reservations
- It supports online reservations, walk-ins, phone bookings, service capacities, and a waitlist.useservice.app · read 30 Sep 2026
- Security and privacy
- The data processing agreement states that data is hosted in Paris on Google Cloud, encrypted at rest with AES-256 and in transit with TLS 1.2+, with five-level roles and audit logging.useservice.app · read 30 Sep 2026
- Support
- The site links to a help center for using reservations and managing restaurant operations, and lists [email protected] as a contact.useservice.app · read 30 Sep 2026
- Trial and demo
- The pricing FAQ says Service offers a personalized demo configured for the restaurant and does not state that it offers a free trial.useservice.app · read 30 Sep 2026