Eat App

Eat App is a cloud-based platform for restaurant reservations, table management, and guest CRM. It accepts real-time online bookings around the clock through a venue’s website, social media, and its partner network. Staff can manage capacity and pacing through timeline, grid, floor, and list table views. Guest profiles can record preferences, history, and spend, while CRM tools support targeted email and SMS campaigns. Reports cover busy periods, no-shows, waitlists, guest trends, and spending patterns. Integrations span POS, voice, payment, booking-channel, hotel/PMS, and printer systems, with examples including Lightspeed, Google, Instagram, Stripe, and Mews. The mobile and iPad apps support offline use and sync when a connection is available. Eat App describes its audience as restaurants, cafés, hotels, bars, breweries, nightlife venues, and hospitality groups. The Free plan is free and limited to 100 guests monthly. Paid pricing starts at $69/mo (annual), and a 14-day trial is listed.

Eat App brings reservations, table management, guest CRM, and reporting into one platform, with offline access in its mobile and iPad apps. Review the Free plan’s guest cap and the add-on rates when assessing costs.

Eat App may suit hospitality businesses that need online reservations, table controls, and guest records. Its stated audience includes restaurants, cafés, hotels, bars, breweries, nightlife venues, and hospitality groups.

Eat App is a reservation and table-management platform for hospitality operators who want guest records and service workflows in one system. It is best suited to venues that will use both its booking and floor tools; the Free plan’s 100-guest monthly limit is restrictive for busier businesses.

Overview

Eat App combines cloud-based reservations, table management, guest CRM, and reporting. Guests can book in real time at any hour through a venue’s website, social media, or the platform’s partner network. Its mobile and iPad apps also work offline and sync when connectivity returns, which helps staff keep working through a connection interruption.

The product serves restaurants, cafés, hotels, bars, breweries, nightlife venues, and hospitality groups. That range makes it relevant to varied hospitality operations, but its strongest fit is a business that needs to coordinate bookings, seating, and guest follow-up rather than just publish a booking page.

Key features

Reservations and floor management

Timeline, grid, floor, and list views give staff several ways to manage tables. Capacity controls and pacing tools help coordinate bookings with service flow, making the platform more useful for active floor operations than a reservation calendar on its own.

Guest CRM and reporting

Guest profiles can capture preferences, history, and spend, while segmentation supports targeted email and SMS campaigns. Reports cover busy periods, no-shows, waitlists, guest trends, and spending patterns. Together, these tools can help operators shape outreach and understand service patterns; venues that do not intend to use guest data or reporting may be paying for more breadth than they need.

Integrations and safeguards

The integrations directory covers POS, voice, payments, booking channels, hotel and property-management systems, and printers, with examples including Lightspeed, Google, Instagram, Stripe, and Mews. Eat App states that it holds SOC 2 Type II and ISO/IEC 27001:2022 certifications and is GDPR compliant. It says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, with role-based access controls and regular access reviews. Redundant infrastructure, daily backups, 24/7 monitoring, and a tested incident response plan are also part of its stated reliability approach.

Pricing

Eat App has a Free plan, paid plans from $69/mo on annual billing, and a 14-day trial. The monthly prices below are shown alongside annual options where supplied; the Free plan is capped at 100 guests monthly.

• Free: free, billed $0/mo, with 100 guests monthly. It is a no-cost way to handle limited booking volume, but the cap makes it a poor fit for venues routinely serving more than 100 guests through the platform.
• Lite: $99 a month, or $69/mo with the yearly option. It includes unlimited guests and 200 WhatsApp messages. This removes the Free plan’s guest ceiling, though the message allowance remains modest for businesses relying heavily on WhatsApp outreach.
• Core: $199 a month, or $159/mo yearly. It includes the full suite, 500 WhatsApp messages, white-labeling and a marketing suite, plus Core AI. It suits operators needing broader guest marketing tools, while the message quota is worth weighing against campaign volume.
• Pro: $389 a month, or $299/mo yearly. It adds 1,500 WhatsApp messages, a shared group database, POS and payments integration, a private success manager, and Pro AI to everything in Core. The higher tier is most relevant to groups or businesses that will use those integrations and support rather than a single venue needing core booking tools.
• Enterprise: custom pricing for multi-venue groups, with the complete AI package included. Enterprise features include SSO/SCIM support, audit logs, and granular permission management.

Payment integration and POS integration are each shown as $39/mo add-ons. Those rates matter when comparing lower plans with Pro, which includes POS and payments integration. Review the plan’s guest or message limits and add-on needs against the venue’s volume before choosing.

Platforms

Eat App is available on Android, iOS, and the web. Its mobile and iPad apps support offline use and automatically sync once an internet connection is available.

Who it's for

Eat App is a strong fit for restaurants and other hospitality venues that need reservations, table pacing, guest profiles, and reporting connected. Hospitality groups may benefit from the shared group database on Pro or the multi-venue focus and expanded controls in Enterprise. A small venue with low booking volume can start on Free, but should account for its 100-guest monthly cap; a business looking only for basic bookings may not need the broader CRM and operations suite.

Pros and cons

• Pro: Multiple floor views, capacity controls, and pacing tools connect booking intake with table operations.
• Pro: Guest profiles, segmented campaigns, and reports cover both follow-up and service trends.
• Pro: Offline-capable mobile and iPad apps can sync work after connectivity returns.
• Con: The Free plan stops at 100 guests monthly, limiting its usefulness for busy venues.
• Con: WhatsApp message allowances vary by tier, and payment and POS integrations cost $39/mo each as add-ons.
• Con: Enterprise pricing is custom, so multi-venue operators must discuss cost rather than compare a published rate.

Alternatives

For a broader comparison of booking and operations tools, browse Restaurant Table Management Software, Restaurant Reservation Software, and Restaurant Management Software.

• SpotOn Restaurant is worth considering if you want POS software and hardware, ordering, payments, table layouts, menu management, and reporting in its All-In Plan; processing minimums apply and the term is two years.
• HungerRush may suit a qualifying operator seeking a Starter plan from $0 per month for one location and one POS terminal.
• Resos is another freemium option; its Basic plan includes 350 bookings per month and core features, with paid add-ons available free for 30 days before separate billing.
• TableSat may suit a venue that needs a free public profile and menu page with guest-facing links but no online bookings.
• Wix Restaurants Table Reservations is free to install, but online table bookings require an upgraded site plan.
• Odoo Point of Sale offers a free One App plan with unlimited users on Odoo Online.
• Tebi has an Included subscription tier with €0/mo for the first €10k in monthly revenue.
• QUORiON POS may be a fit if you prefer POS software with no monthly software fee and hardware purchased through a reseller.

Verdict

Choose Eat App if your venue needs reservations, floor management, guest CRM, and reporting in one platform, especially if offline-capable apps matter to service. The main reason to look elsewhere is cost and scale: the Free tier’s 100-guest cap is tight, paid plans add message quotas, and integration add-ons can add $39/mo apiece.