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On the recordRead 8 Oct 202615 facts
Service Anchor
Austin, Texas, United States
Plans and prices
Solo (Wave 2 founding rate)
$59a month
Everything included · up to 5 users · 1,500 texts and 500 voice minutes/month · no per-user fees
Read 8 Oct 2026 · getserviceanchor.com
Solo (list price)
$79a month
Every feature · up to 5 users · texting and calling included
Read 8 Oct 2026 · getserviceanchor.com
On the record
- Automation
- Accepting a quote creates a job, completing a job generates an invoice, and payment triggers a review request.getserviceanchor.com · read 8 Oct 2026
- Estimates
- Customers can view and approve proposals through a hosted link, while the business can track whether estimates were sent, viewed, or approved.getserviceanchor.com · read 8 Oct 2026
- Features
- Features include lead management, scheduling and dispatch, a technician portal, customer history, estimates, invoicing, payments, a digital price book, and system customization.getserviceanchor.com · read 8 Oct 2026
- Included messaging limits
- The plan includes a business number, carrier registration, up to 1,500 texts and 500 voice minutes per month, with no usage bills stated for those included limits.getserviceanchor.com · read 8 Oct 2026
- Intended users and limit
- The maker targets home-service operators with 1 to 5 trucks and says the product is not built for franchises or 20-truck enterprises.getserviceanchor.com · read 8 Oct 2026
- Mobile access
- The product has no native app-store app; its web app can be added to an iOS or Android home screen and used in a phone or tablet browser.getserviceanchor.com · read 8 Oct 2026
- Not included
- The maker says Service Anchor is not a marketing platform and does not include an AI phone-answering feature.getserviceanchor.com · read 8 Oct 2026
- Other integrations
- The maker lists Twilio for A2P SMS, AWS for encrypted hosting, OpenRouteService for route optimization, Clerk for authentication, and Resend for email delivery.getserviceanchor.com · read 8 Oct 2026
- Payments integration
- Customer payments are processed through Stripe and deposited into the business's connected account; card processing is 3.5% + $0.30 per transaction.getserviceanchor.com · read 8 Oct 2026
- Product
- Service Anchor is home-service management software that connects leads, quotes, jobs, scheduling, invoices, and payments in one pipeline.getserviceanchor.com · read 8 Oct 2026
- Security
- For texting registration, the maker says the EIN or SSN is forwarded directly to the carrier registry and not written to its databases; only the last four digits remain on the account.getserviceanchor.com · read 8 Oct 2026
- Support
- The contact page says a real human from the team will respond to messages within 24 hours.getserviceanchor.com · read 8 Oct 2026
- Trial and cancellation
- The 14-day trial requires a card at signup, billing begins on day 14, and the maker says customers can cancel in one click; a trial can be extended once by seven days.getserviceanchor.com · read 8 Oct 2026
- User permissions
- Distinct user roles and permissions let businesses limit technicians' access to sensitive information such as revenue, pricing, and admin settings.getserviceanchor.com · read 8 Oct 2026