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On the recordRead 12 Oct 202618 facts
Seranova AI
Plans and prices
Starter
$49.99a month
Up to 100 SMS review requests/month · Standard SMS sending window · Up to 1 automatic no-response reminders · AI reply drafts for Google reviews
Read 12 Oct 2026 · seranova.ai
Pro
$79.99a month
Up to 300 SMS review requests/month · Custom SMS sending window within business hours · Up to 2 automatic no-response reminders · AI reply drafts for Google reviews
Read 12 Oct 2026 · seranova.ai
Business
$129.99a month
Up to 500 SMS review requests/month · Custom SMS sending window with weekend controls · Up to 5 automatic no-response reminders · 50 AI reply drafts/month
Read 12 Oct 2026 · seranova.ai
Enterprise
Priced on request
Tailored solutions for multi-location and high-growth teams
Read 12 Oct 2026 · seranova.ai
On the record
- AI replies
- Seranova drafts responses to Google reviews, and the business must approve each reply before it is posted publicly.seranova.ai · read 12 Oct 2026
- Data processing
- Its Data Processing Agreement says customer data may include names, contact details, identifiers, review content, and, in healthcare contexts, protected health information.seranova.ai · read 12 Oct 2026
- Healthcare compliance
- Seranova says it is progressing through HIPAA compliance and that healthcare users currently use secure uploads and controlled outreach while that work is finalized.seranova.ai · read 12 Oct 2026
- Integrations
- The site lists Square POS and Jobber as supported today, with ServiceTitan, Housecall Pro, and Clover planned.seranova.ai · read 12 Oct 2026
- Product
- Seranova describes itself as an automated reputation management platform for local service businesses that rely on Google Reviews.seranova.ai · read 12 Oct 2026
- Reporting
- Its dashboards show review volume, rating trends, and common themes in feedback.seranova.ai · read 12 Oct 2026
- Request channels
- smsseranova.ai · read 22 Sep 2026
- Monitoring alerts
- Yesseranova.ai · read 22 Sep 2026
- AI response assistance
- Yesseranova.ai · read 22 Sep 2026
- Review routing
- Happy customers can receive a Google review link, while unhappy customers can be routed to a human for private handling.seranova.ai · read 12 Oct 2026
- Review sources
- Google Reviewsseranova.ai · read 22 Sep 2026
- Security
- The FAQ says Seranova uses encryption in transit and at rest, with role-based and audited access.seranova.ai · read 12 Oct 2026
- Paid from
- 49.99seranova.ai · read 22 Sep 2026
- Support
- Email support is available for all plans, and the pricing page lists Priority Support and done-for-you setup for Starter, Pro, and Business.seranova.ai · read 12 Oct 2026
- Trial
- The site offers a 14-day trial, requires a card, and says customers must cancel before the trial ends to avoid billing.seranova.ai · read 12 Oct 2026
- Uploads
- Businesses can upload visit, job, or order exports and trigger review outreach in bulk without a direct integration.seranova.ai · read 12 Oct 2026
- Workflow
- It sends review requests after jobs, visits, or other events, analyzes customer replies for sentiment, and routes them accordingly.seranova.ai · read 12 Oct 2026
