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Sempl
What it is
Sempl is a CRM for managing contacts, sales deals and invoices, with optional add-ons for other business workflows. Its core tools include a visual deal pipeline, contact records and invoices with customer payment pages. Businesses can choose from 22 business types, which adapts record labels and workflows to the selected trade. The AI Assistant answers questions using workspace data and drafts follow-ups; the AI Receptionist responds to public-page visitors using published business information. Connections include payment services, online stores, calendars, email, accounting tools and marketing services. Sempl’s CSV migration tool previews mapped rows before importing and logs imports for rollback. The maker says data is encrypted in transit, passwords are stored as one-way hashes, workspace content is not used to train AI models, and customer data is not sold. Users can export data from Settings, while account closure deletes the workspace from live systems. Plans start at $9.99/mo; there is no free plan. Sempl is available on Android, iOS and the web.
For and against
For
- Visual pipeline, contact management and customer payment pages
- Workflows adapt to 22 business types
- AI tools answer questions and draft follow-ups
- CSV imports can be previewed and rolled back
- Available on Android, iOS and web
Against
- No free plan
- Starter, Pro and Team have different seat limits
- Listed plans are billed monthly
The verdict
Sempl combines core CRM tools with invoicing, payment options and business-specific workflows. Compare the plan features and seat limits to determine which tier fits your needs.
Who it suits
Sempl may suit small shops, creators, retailers, hospitality businesses, service providers, nonprofits and clinics seeking contact, pipeline and invoicing tools. Its mobile-first design and phone invoicing may also suit users who handle business tasks on the go.
Plans and prices
Starter
Full core CRM; estimates, contracts & e-signature; public page, online store & booking; card payments; 1 seat
Read 8 Oct 2026 · semplcrm.com
Pro
Everything in Starter; automations, marketing, reviews & referrals; help desk & landing pages; AI Assistant; SMS reminders; 3 seats
Read 8 Oct 2026 · semplcrm.com
Team
Everything in Pro; AI Receptionist; dispatch, routing, service plans & job costing; roles & permissions; up to 10 seats; priority support
Read 8 Oct 2026 · semplcrm.com
On the record
- Add-ons
- Sempl says all add-ons are included in the subscription with no separate add-on or per-seat uplift for enabling them.semplcrm.com · read 8 Oct 2026
- AI features
- Yessemplcrm.com · read 19 Sep 2026
- AI tools
- The AI Assistant answers from workspace data and drafts follow-ups, while the AI Receptionist answers public-page visitors from published business information.semplcrm.com · read 8 Oct 2026
- Business types
- Sempl says users can choose from 22 kinds of business and the app relabels its records and workflows to fit the selected trade.semplcrm.com · read 8 Oct 2026
- Company history
- Impartial AI Tech’s site says it built and sold SemplCRM, which is now owned and operated by Netsimple.impartialaitech.com · read 8 Oct 2026
- Core features
- The core includes contact management, a deal pipeline and invoicing with customer payment pages.semplcrm.com · read 8 Oct 2026
- Data control
- Users can export their data from Settings at any time, and closing an account deletes the workspace from live systems immediately.semplcrm.com · read 8 Oct 2026
- Integrations
- Listed connections include Stripe, PayPal, Square, Shopify, Google Calendar, Gmail, QuickBooks, Xero, Mailchimp, Instagram, Coinbase Commerce and BitPay.semplcrm.com · read 8 Oct 2026
- Intended users
- Sempl describes itself as serving businesses across trades including small shops, creators, retail, hospitality, services, nonprofits and clinics.semplcrm.com · read 8 Oct 2026
- Migration
- The data migration tool imports CSV records and previews mapped rows before writing them, with logged imports that can be rolled back.semplcrm.com · read 8 Oct 2026
- Mobile access
- The pricing page describes the app as built mobile-first, and the product page says small-shop users can invoice from a phone.semplcrm.com · read 8 Oct 2026
- Payments
- Invoices can use Sempl’s gateway, Authorize.Net, Square, PayPal or a merchant provider; the FAQ identifies the platform gateway as NMI.semplcrm.com · read 8 Oct 2026
- Product
- Sempl is a CRM built around contacts, pipeline and invoices, with optional add-ons for other business workflows.semplcrm.com · read 8 Oct 2026
- Visual sales pipeline
- Yessemplcrm.com · read 19 Sep 2026
- Security and privacy
- Sempl says data is encrypted in transit, passwords are stored as one-way hashes, workspace content is not used to train AI models, and customer data is not sold.semplcrm.com · read 8 Oct 2026
- Support
- The Team plan includes priority support.semplcrm.com · read 8 Oct 2026
