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On the recordRead 12 Oct 202621 facts
SearchUnify Virtual Assistant
SearchUnify Virtual Assistant · Mountain View, California, USA · founded 2016
Plans and prices
Custom pricing
Priced on request
Pricing depends on specific needs; contact SearchUnify for details.
Read 12 Oct 2026 · searchunify.com
On the record
- Access controls
- Role-based access controls tailor responses to user roles and permissions.searchunify.com · read 12 Oct 2026
- Agent handoff
- It can hand conversations to live agents with conversation context transferred.searchunify.com · read 12 Oct 2026
- AI bot generation
- Yessearchunify.com · read 22 Sep 2026
- Case management
- Users can create, track, update, and manage support cases within the conversation experience.searchunify.com · read 12 Oct 2026
- Citations
- Responses can include linked knowledge sources as references.searchunify.com · read 12 Oct 2026
- Conversations
- It supports contextual, intent-aware, multi-turn conversations using NLP and generative AI.searchunify.com · read 12 Oct 2026
- Deployment channels
- multichannelsearchunify.com · read 22 Sep 2026
- Grounded answers
- SUVA uses a Federated Retrieval Augmented Generation approach to ground responses in enterprise knowledge.searchunify.com · read 12 Oct 2026
- Human handoff
- Yessearchunify.com · read 22 Sep 2026
- Intended users
- The maker presents SUVA for customer self-service and employee IT and HR support.searchunify.com · read 12 Oct 2026
- Knowledge-base answers
- Yessearchunify.com · read 22 Sep 2026
- Languages and media
- SUVA supports multilingual interactions and image uploads; its product FAQ also describes speech-to-text and text-to-speech capabilities.searchunify.com · read 12 Oct 2026
- LLM integrations
- The product FAQ says SUVA supports public, partner-provisioned, and in-house inference models, naming OpenAI, Hugging Face, Claude, and Azure among examples.searchunify.com · read 12 Oct 2026
- Pricing limit
- The maker does not publish a SUVA price on the pages reviewed and directs prospective customers to contact sales for pricing details.searchunify.com · read 12 Oct 2026
- Purpose
- SearchUnify Virtual Assistant (SUVA) provides autonomous, personalized support for customer and employee queries.searchunify.com · read 12 Oct 2026
- Security
- SearchUnify says its governance framework includes policy controls, access controls, real-time guardrails, and audit infrastructure; its governance page lists SOC 2 Type II and ISO certifications.searchunify.com · read 12 Oct 2026
- Support
- SearchUnify's FAQ offers a 7-day free trial with two content sources and free email support with a 24-hour turnaround; it also mentions premium support packages.searchunify.com · read 12 Oct 2026
- Supported platforms
- The maker describes SUVA as a cloud-based AI-powered chatbot for customer support and HR support.docs.searchunify.com · read 12 Oct 2026
