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On the recordRead 1 Oct 202616 facts
Scout by base14
Bangalore, India
Plans and prices
Startup
$250a month
Up to 1 billion signals included · Up to 50 authorized users · Up to 50 dashboards & 100 alerts · Up to 5 anomaly detection alerts
Read 1 Oct 2026 · base14.io
Enterprise
Priced on request
BYOC deployment · SSO / SAML · Data residency · Higher authorized-user limits
Read 1 Oct 2026 · base14.io
On the record
- API
- The Scout API exposes read-only JSON endpoints for distributed traces, logs, metrics, service topology, APM rollups, and real user monitoring.docs.base14.io · read 1 Oct 2026
- Core Web Vitals
- RUM tracks LCP, INP, and CLS with page-level breakdowns and regression detection.base14.io · read 1 Oct 2026
- Free pilot
- base14 offers a free pilot using the customer's real data in a 15-minute call with no credit card required.base14.io · read 1 Oct 2026
- Integrations
- Scout provides a read-only MCP endpoint for querying traces, logs, metrics, service topology, and alerts through coding agents.docs.base14.io · read 1 Oct 2026
- Mobile monitoring
- Mobile RUM supports Flutter, React Native, and native mobile apps with cold-start measurement, screen-load durations, jank detection, and ANR monitoring.base14.io · read 1 Oct 2026
- OpenTelemetry SDKs
- The scout_flutter SDK covers Flutter on iOS, Android, macOS, and web, while @base-14/scout-react covers React Native on iOS and Android plus React in the browser.docs.base14.io · read 1 Oct 2026
- Pricing model
- Scout charges $0.10 per million metrics and $0.25 per million logs and traces, with no per-seat pricing.base14.io · read 1 Oct 2026
- Purpose
- Scout is an OpenTelemetry-native observability platform combining observability, insights, and AI-powered debugging.base14.io · read 1 Oct 2026
- RUM coverage
- Scout RUM monitors mobile and web applications with session tracking, Core Web Vitals, error capture, and end-to-end client-to-backend traces.base14.io · read 1 Oct 2026
- Security certifications
- base14 states that it is ISO 27001 certified and SOC 2 Type II compliant.base14.io · read 1 Oct 2026
- Security controls
- base14 states that internal access requires mandatory MFA/2FA and that service communication uses TLS 1.3 with automated certificate rotation.base14.io · read 1 Oct 2026
- Session replay limit
- Scout RUM does not capture session replay or profiling.docs.base14.io · read 1 Oct 2026
- Session summaries
- RUM session summaries are retained for 180 days by default and capture device model, OS version, app version, network type, and battery state.base14.io · read 1 Oct 2026
- Support
- The Startup plan includes dedicated Slack support, assisted onboarding with the first month free, fortnightly reliability reviews, and 24/7 support.base14.io · read 1 Oct 2026
- Trace correlation
- Scout propagates W3C trace context from mobile and web clients to backend services so user actions link to triggered API calls.base14.io · read 1 Oct 2026
