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On the recordRead 3 Oct 202615 facts
Salesforce Partner Relationship Management
San Francisco, California, United States
Plans and prices
Partner Relationship Management
$25a month, billed yearly
$25 USD/member/month · Experience Cloud · Deal Management · Channel Analytics
Read 3 Oct 2026 · salesforce.com
On the record
- Analytics
- Out-of-the-box partner dashboards and reports include Einstein-generated insights about revenue potential and actions to improve wins.salesforce.com · read 3 Oct 2026
- Integrations
- The product works with Slack, and Salesforce says external systems may connect directly or through MuleSoft, integration partners, or AgentExchange apps.salesforce.com · read 3 Oct 2026
- License requirement
- Partner Cloud products are separate add-ons for Sales Cloud, and the pricing page says PRM requires a Sales Cloud or CRM license.salesforce.com · read 3 Oct 2026
- Onboarding
- Partner Tracks offers guided walkthroughs, resources, and milestone-based programs to onboard and develop partners.salesforce.com · read 3 Oct 2026
- Partner portal
- Experience Builder provides templates and drag-and-drop tools to personalize partner experiences and display individualized scorecards.salesforce.com · read 3 Oct 2026
- Purpose
- PRM helps technology companies grow revenue through indirect channels with partner portals, co-selling, and shared information.salesforce.com · read 3 Oct 2026
- Sales workflows
- The product supports lead routing, Einstein lead and opportunity scoring, partner pipeline inspection, and approval workflows for proposals and discounts using CPQ.salesforce.com · read 3 Oct 2026
- Security and compliance
- Salesforce's trust and compliance documentation describes service architecture, security and privacy audits and certifications, applicable controls, infrastructure, subprocessors, and data-storage and processing locations.salesforce.com · read 3 Oct 2026
- Self-service support
- Partners can access knowledge articles and chatbots, and cases can be routed to agents; selling support is available from any device.salesforce.com · read 3 Oct 2026
- Support
- The included Standard Success Plan provides knowledge articles, documentation, Trailhead, and access to the Trailblazer Community.salesforce.com · read 3 Oct 2026
- Trial
- Salesforce says Partner Cloud does not offer a free trial, though teams can test organizations through a workshop or in a sandbox.salesforce.com · read 3 Oct 2026
- Usage limits
- The pricing comparison lists 10 custom objects, 5 MB/member data storage, and 200 API calls/member/day or 10/login/day for PRM.salesforce.com · read 3 Oct 2026
- Who it serves
- Salesforce describes PRM as suited to many industries and specifically names manufacturing, automotive, financial services, technology, communications, and health and life sciences.salesforce.com · read 3 Oct 2026
