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On the recordRead 11 Oct 202621 facts
ReviewReply
ReviewReply · United States
Plans and prices
Starter
$39a month
Up to 50 AI review replies/mo · Google Business integration · Basic AI voice training · Email alerts for new reviews
Read 11 Oct 2026 · reviewreplys.com
Pro
$79a month
Unlimited AI review replies · Google + multi-platform support · Advanced AI voice training · Customer recovery system
Read 11 Oct 2026 · reviewreplys.com
Scale
$149a month
Everything in Pro · Unlimited locations · Per-location voice profiles · Team access & permissions
Read 11 Oct 2026 · reviewreplys.com
On the record
- AI data use
- Review text and configured brand voice and menu data are sent to an AI provider, and the policy says review data is not used to train third-party AI models under current agreements.reviewreplys.com · read 11 Oct 2026
- AI search
- The platform says it helps locations appear when customers ask ChatGPT, Google AI, and Perplexity for local services.reviewreplys.com · read 11 Oct 2026
- API status
- The API Reference page says the public API is under active development and coming soon.reviewreplys.com · read 11 Oct 2026
- Audience
- The About page describes ReviewReply as built exclusively for independent restaurant owners.reviewreplys.com · read 11 Oct 2026
- Brand voice
- The AI adapts replies to a business's tone, industry, team, services, star rating, and review sentiment.reviewreplys.com · read 11 Oct 2026
- Customer recovery
- The platform detects upset customers and sends personalized recovery messages before complaints escalate.reviewreplys.com · read 11 Oct 2026
- Data retention
- The policy says account personal information is deleted or anonymized within 90 days of account closure, while review response history is retained for 24 months.reviewreplys.com · read 11 Oct 2026
- Integration
- The privacy policy says ReviewReply receives business names, locations, reviews, and ratings from connected Google Business Profiles through Google's API.reviewreplys.com · read 11 Oct 2026
- Limits and billing
- The site says Starter allows one location and up to 50 AI review replies monthly, Pro allows up to three locations, and annual billing discounts are still in development.reviewreplys.com · read 11 Oct 2026
- Listings
- ReviewReply says it can keep business name, address, and hours accurate across 100+ directories.reviewreplys.com · read 11 Oct 2026
- Location limit
- 1reviewreplys.com · read 22 Sep 2026
- Product
- ReviewReply describes itself as an AI-powered review management platform that generates on-brand replies to Google reviews, flags high-risk or negative feedback, and provides reputation analytics.reviewreplys.com · read 11 Oct 2026
- Monitoring alerts
- Yesreviewreplys.com · read 22 Sep 2026
- AI response assistance
- Yesreviewreplys.com · read 22 Sep 2026
- Review sources
- Google Business Profile; other review platformsreviewreplys.com · read 22 Sep 2026
- Security
- The privacy policy lists TLS/HTTPS encryption in transit, AES-256 encryption for sensitive data at rest, role-based access controls, regular audits and penetration testing, and breach notification within 72 hours.reviewreplys.com · read 11 Oct 2026
- Setup
- The site says users can connect a Google Business Profile in under 60 seconds and complete setup in five minutes without developers or onboarding calls.reviewreplys.com · read 11 Oct 2026
- Paid from
- 39reviewreplys.com · read 22 Sep 2026