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ReviewFire
ReviewFire · Frisco, Texas, United States
Plans and prices
Small Business
1 location
Read 21 Sep 2026 · reviewfire.com
Brand
Multi-location review monitoring · Multi-location reporting · SMS review requests · Employee-level feedback gathering
Read 21 Sep 2026 · reviewfire.com
Managed
Review and feedback responses handled for you · Escalation process · On-demand reporting · Access to new tools and beta projects
Read 21 Sep 2026 · reviewfire.com
Starter
1 location · 500 review requests / month · 3 portal user accounts
Read 8 Oct 2026 · reviewfire.com
Multi-Location
2-10 locations · Unlimited portal user accounts · Coming soon
Read 8 Oct 2026 · reviewfire.com
Growth
1 location · Unlimited review requests · 10 portal user accounts
Read 8 Oct 2026 · reviewfire.com
Agency / Enterprise
Unlimited locations · Unlimited review requests · Dedicated account manager · Priority support SLA
Read 8 Oct 2026 · reviewfire.com
On the record
- AI replies
- ReviewFire provides AI-drafted response suggestions that the team can approve, edit, and post.reviewfire.com · read 8 Oct 2026
- Analytics and alerts
- Features include sentiment analysis, employee-level insights, and alerts for new reviews, especially negative ones.reviewfire.com · read 8 Oct 2026
- Company
- ReviewFire says it is a product of Seota and is based in Frisco, Texas.reviewfire.com · read 8 Oct 2026
- Google data handling
- ReviewFire says it does not use Google user data to train generalized AI models, and sends specific review text to its AI provider on demand for a reply suggestion without retaining it for training.reviewfire.com · read 8 Oct 2026
- Integrations
- The integrations page lists Google Business, Mailgun, CSV import, and REST API as live; Facebook, SMS, webhooks, OpenTable, Toast, ServiceTitan, and Dentrix are on the roadmap.reviewfire.com · read 8 Oct 2026
- Limits and availability
- The pricing page marks Multi-Location as coming soon and lists Starter at 500 requests per month, Growth with unlimited requests, and Agency / Enterprise with unlimited requests.reviewfire.com · read 8 Oct 2026
- Location limit
- 1reviewfire.com · read 21 Sep 2026
- Review requests
- The product supports email requests, bulk CSV import, and QR codes for in-person requests.reviewfire.com · read 8 Oct 2026
- Review sources
- Google Business Profile; Facebookreviewfire.com · read 21 Sep 2026
- Security
- The company says data is encrypted in transit with TLS 1.2+ and at rest with AES-256, with role-based access.reviewfire.com · read 8 Oct 2026
- Smart routing
- Customers rating 4–5 are routed to a Google Business Profile, while ratings of 1–3 go to a private feedback form.reviewfire.com · read 8 Oct 2026
- Support
- Starter includes email support, Growth includes priority email support, and Agency / Enterprise includes priority support SLA.reviewfire.com · read 8 Oct 2026
- What it does
- ReviewFire automates review requests, monitors reviews, and helps businesses manage their online reputation.reviewfire.com · read 8 Oct 2026
- Who it is for
- ReviewFire describes its audiences as local service businesses, multi-location franchises, healthcare and professional services, and restaurants and hospitality.reviewfire.com · read 8 Oct 2026