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ReportPortal
What it is
ReportPortal aggregates and analyzes automated test reports to help teams assess release health. It provides real-time unified reporting and dashboards for results, trends, and metrics. Its Auto-Analyzer uses machine-learning algorithms trained on investigated failure history to help triage failed reports. Quality Gates apply rules to report attributes and feed pass-or-fail decisions into CI/CD tools. Plugins cover bug tracking, notifications, authorization, test-data import, and Sauce Labs; the open API can exchange data with tools such as Power BI and Grafana and support custom reports. Deployment options include Docker, Kubernetes, and Google Cloud Marketplace. The free community edition is open source, self-hosted, and licensed under Apache v2.0. SaaS plans include Startup at $569.00 per month, billed quarterly, with 100 GB storage and up to 12 months of retention, and Business at $2,659.00 per month, billed quarterly, with 1 TB and up to five years. Both include unlimited users. The 30-day trial uses a shared SaaS instance with Startup-tier storage and retention limits.
For and against
For
- Aggregates automated test reports in one place
- Auto-Analyzer helps triage failed reports
- Quality Gates can feed decisions into CI/CD tools
- Open API supports third-party data exchange
- Free self-hosted community edition
Against
- Startup storage is limited to 100 GB
- Startup retention is up to 12 months
- 30-day trial uses a shared instance with Startup-tier limits
- Paid plans are billed quarterly
The verdict
ReportPortal brings test reporting, failure triage, and Quality Gates together, with self-hosted and SaaS options. SaaS storage and retention vary by tier, and the trial follows Startup limits on a shared instance.
Who it suits
ReportPortal suits teams that need unified reporting and failure triage for automated tests, with integrations into CI/CD workflows. Teams can choose a self-hosted free edition or paid SaaS tiers with specified storage and retention limits.
Plans and prices
Startup
shared instance · 100 GB · 12-month retention · 1 project space
Read 14 Oct 2026 · reportportal.io
Business
dedicated instance · 1 TB · 5-year retention · multiple projects
Read 14 Oct 2026 · reportportal.io
Silver service package
50 support hours · premium features · unlimited email support · response SLA up to 24 hours
Read 14 Oct 2026 · reportportal.io
Gold service package
150 support hours · premium features · unlimited email support · response SLA up to 24 hours
Read 14 Oct 2026 · reportportal.io
Platinum service package
600 support hours · premium features · unlimited email support · response SLA up to 24 hours
Read 14 Oct 2026 · reportportal.io
Free community edition
Open-source · self-hosted · community support · Docker, Kubernetes, or Google Cloud Marketplace deployment
Read 30 Sep 2026 · reportportal.io
Enterprise
individual instance plus services · extended storage and retention · unlimited users · Quality Gates
Read 14 Oct 2026 · reportportal.io
On the record
- Access control
- The SaaS comparison describes SSO through Okta SAML and Azure SAML and authentication through LDAP or Active Directory.reportportal.io · read 30 Sep 2026
- AI triage
- Its Auto-Analyzer uses historical execution data and machine-learning analysis to flag likely failure causes.reportportal.io · read 14 Oct 2026
- API
- The open reporting API can push and pull data for third-party tools such as Power BI and Grafana and support custom reports.reportportal.io · read 30 Sep 2026
- API authentication
- Agents use API keys while the user interface uses JWT tokens, with bearer authentication documented for API requests.developers.reportportal.io · read 14 Oct 2026
- Company profile
- LinkedIn lists ReportPortal as privately held, founded in 2013, headquartered in Hoboken, New Jersey, with 11–50 employees.linkedin.com · read 14 Oct 2026
- Company scale claim
- The company LinkedIn page claims more than 23,000 companies, over 40 Fortune 500 customers, 40 million launches per year and 1.8 million downloads.linkedin.com · read 14 Oct 2026
- Dashboards
- Dashboards and widgets visualize test results, trends, and metrics.reportportal.io · read 30 Sep 2026
- Dashboards and widgets
- Users can build interactive QA dashboards with widgets such as overall statistics, unique bugs and passing-rate summaries.reportportal.io · read 14 Oct 2026
- Data residency
- On-premises deployments keep test data inside the customer instance; documented outbound calls check version status and optionally send anonymized Google Analytics data.reportportal.io · read 14 Oct 2026
- Deployment
- The installation guide provides Docker, Kubernetes, and Google Cloud Marketplace deployment paths and lists Linux, macOS, and Windows Docker support.reportportal.io · read 30 Sep 2026
- Deployment requirements
- The Docker guide supports Ubuntu 20.04+, macOS Intel or Apple Silicon and 64-bit Windows 11 Pro+, with Docker Compose 2.2 or newer, at least 2 CPU cores, 6 GB RAM and 20 GB free disk.reportportal.io · read 14 Oct 2026
- Documentation depth
- Documentation includes installation, configuration, developer guides, REST API material, plugins, troubleshooting, dashboards, quality gates and release notes.reportportal.io · read 14 Oct 2026
- Failure analysis
- Its Auto-Analyzer uses machine-learning algorithms trained on investigated failure history to help triage failed reports.reportportal.io · read 30 Sep 2026
- Failure categorization
- Failures can be classified as product bugs, automation issues, system issues or custom categories for collaborative triage.reportportal.io · read 14 Oct 2026
- Integrations
- Documented integrations include Jira Server and Cloud, Azure DevOps, Rally, GitLab, Monday, Sauce Labs, Slack, Telegram, LDAP, Active Directory, SAML, JUnit and Robot Framework.reportportal.io · read 14 Oct 2026
- License
- ReportPortal is distributed under Apache License 2.0 and the documentation says it may be used and modified commercially.reportportal.io · read 14 Oct 2026
- Limit: performance testing
- The FAQ says ReportPortal has no direct integration with performance-testing frameworks; users can import performance results in JUnit format as a workaround.reportportal.io · read 14 Oct 2026
- Limits
- The SaaS Startup tier includes 100 GB storage and up to 12 months of retention, while Business includes 1 TB and up to 5 years.reportportal.io · read 30 Sep 2026
