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On the recordRead 11 Oct 202621 facts
Red Oak Social Media Compliance
Red Oak lists its mailing address as 12708 Riata Vista Circle, Suite B100, Austin, Texas 78727.
On the record
- Admin console
- Compliance teams can manage policies, configure workflows, monitor social media activity, and access archived communications.redoak.com · read 11 Oct 2026
- Archiving
- Red Oak says collected social media content is archived in a books-and-records-compliant repository.redoak.com · read 11 Oct 2026
- Availability
- The product page states uptime above 99.9% and continuous enhancements with zero downtime.redoak.com · read 11 Oct 2026
- Company founding
- Red Oak says it was founded in 2010 by Stephen Pope, Cathy Vasilev, and Rick Grashel.redoak.com · read 11 Oct 2026
- Content review
- Employees can submit content for pre-approval and use a library of compliance-friendly content; compliance teams can manage pre- and post-content review workflows.redoak.com · read 11 Oct 2026
- Customization
- Firms can configure workflows, lexicons, policies, and alerts to their needs.redoak.com · read 11 Oct 2026
- Escalation
- User-defined rules and customizable search tools let firms flag potentially problematic content for review and adjust search depth and sensitivity.redoak.com · read 11 Oct 2026
- Integrations
- Red Oak’s integrations page lists APIs for submissions and user management, but does not name a specific social media product integration there.redoak.com · read 11 Oct 2026
- Intended users
- The page identifies compliance officers and marketing teams as users of the product.redoak.com · read 11 Oct 2026
- Pricing
- The product page invites firms to request a demo and does not state a price or plan.redoak.com · read 11 Oct 2026
- Pricing availability
- The product page invites visitors to request a demo and describes Red Oak's pricing as transparent, but gives no price amount or billing term.redoak.com · read 11 Oct 2026
- Purpose
- The product monitors and archives personal and corporate social media activity of registered representatives to help firms maintain regulatory adherence.redoak.com · read 11 Oct 2026
- Regulatory focus
- Red Oak says the solution supports firms’ adherence to FINRA and SEC requirements for monitoring, reviewing, and archiving social media content.redoak.com · read 11 Oct 2026
- Review workflows
- The platform supports pre-review and post-content review workflows, with user-defined rules to escalate potentially problematic content.redoak.com · read 11 Oct 2026
- Social networks
- Red Oak says compliance officers can review registered accounts on LinkedIn, Facebook, Instagram, and X (Twitter).redoak.com · read 11 Oct 2026
- Support
- The product page states 24/7 support and an average help-ticket resolution time under one hour.redoak.com · read 11 Oct 2026
- Support and uptime
- Red Oak lists 24/7 support, average help-ticket resolution under one hour, uptime above 99.9%, and continuous enhancements with zero downtime.redoak.com · read 11 Oct 2026
- User console
- Representatives can register social media accounts, submit content for pre-approval, and access a library of compliant, pre-approved content.redoak.com · read 11 Oct 2026