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RecoveryIMS
Atlanta, Georgia, United States
What it is
RecoveryIMS is an online service for coordinating vehicle repossessions between recovery clients and agents. Clients can send assignments electronically, follow inventory through each stage, review notes and invoices, and compare agent performance. They can also direct vehicles to auction. Agents can acknowledge jobs, view assignment details and vehicle data in a browser, report statuses and recovery attempts, and prepare condition reports and invoices. Agents may upload vehicle documents, and email notices can flag new or changed documentation requirements. Online activity notes, charges, invoices, and inspections support communication across the workflow. The service works with AutoIMS, an auction inventory management system, to support remarketing. An optional VIN Search returns an auction work order, client stock number, and auction arrival date for a submitted VIN. Agents can receive assignments on computers, cell phones, or other email- or browser-enabled devices. A financial company adds an agent as a vendor, who receives login setup instructions with the first assignment. RecoveryIMS is paid, with pricing on request and a 30-day trial.
For and against
For
- Electronic assignment and inventory tracking
- Browser-based agent assignment details
- Online condition reports and invoices
- Optional VIN search returns auction details
- Works with AutoIMS auction inventory management
Against
- Paid service; no free plan
- Pricing is available on request
- Access may require a Services Agreement
The verdict
RecoveryIMS brings client and agent repossession tasks into an online workflow, including status updates, documentation, invoicing, and auction handoff. Pricing is by request, and some access may depend on a Services Agreement.
Who it suits
RecoveryIMS is for financial companies and recovery agents coordinating vehicle repossessions. It may also suit teams that need to move recovered vehicles into auction workflows.
On the record
- Account administration
- The recovery client handles account reactivation, agent email changes, account lookup, and invoice unlocking requests.autoims.com · read 10 Oct 2026
- Agent features
- Agents can acknowledge assignments, access assignment details in a web browser, update vehicle statuses and recovery attempts, and create condition reports and invoices online.autoims.com · read 10 Oct 2026
- Agent tools
- Agents can receive and acknowledge assignments, view vehicle data, report statuses and recovery attempts, and create condition reports online.autoims.com · read 11 Oct 2026
- Auction integration
- The maker says RecoveryIMS works with AutoIMS, its auction inventory management system, to support vehicle remarketing.autoims.com · read 10 Oct 2026
- Auction workflow
- Clients can flow vehicles directly to auction, and agents can arrange vehicle turn-in to auction.autoims.com · read 11 Oct 2026
- AutoIMS connection
- The maker says RecoveryIMS works seamlessly with AutoIMS, which it describes as an auction inventory management system for auto remarketing.autoims.com · read 11 Oct 2026
- Browser access
- The maker says agents can access assignment details and vehicle data from any web browser, and that assignments can be received on a computer, cell phone, or browser-enabled wireless device.autoims.com · read 11 Oct 2026
- Client features
- Recovery clients can assign repossessions electronically, track recovery inventory through its lifecycle, review activity notes and invoices, compare agent performance, and flow vehicles directly to auction.autoims.com · read 10 Oct 2026
- Client tools
- Clients can assign repossessions electronically, track recovery inventory through its lifecycle, and compare agent performance.autoims.com · read 11 Oct 2026
- Company
- Auto Auction Services Corporation (AASC), operating as AutoIMS, says it was founded in 1997.site.autoims.com · read 10 Oct 2026
- Document handling
- Agents can upload vehicle documents, and the system can email agents about new or updated documentation requirements.autoims.com · read 10 Oct 2026
- Getting access
- A financial company enters an agent as a vendor, and the agent receives instructions to create login credentials with the first assignment.autoims.com · read 11 Oct 2026
- Getting started
- A financial company enters an agent as a vendor, and the agent receives instructions to create a login and password with the first assignment.autoims.com · read 10 Oct 2026
- Invoices and communications
- The service provides online activity notes, agent charges, electronic invoices, and recovery inspections to reduce reliance on faxes, mail, and phone calls.autoims.com · read 11 Oct 2026
- Maker
- RecoveryIMS is operated by Auto Auction Services Corporation (AASC), which says it was founded in 1997.site.autoims.com · read 11 Oct 2026
- Privacy
- AASC’s privacy policy says it may collect contact and identity verification information, and that service providers with access must protect it and use it only to perform services.autoims.com · read 11 Oct 2026
- Purpose
- RecoveryIMS is an online application for assigning, tracking, and managing vehicle repossessions.autoims.com · read 11 Oct 2026
- Support
- RecoveryIMS support lists [email protected] and toll-free phone 888-683-2272 for assistance with website functionality and other issues.autoims.com · read 11 Oct 2026
