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RecoveryConnect
Medford, Massachusetts, United States
What it is
RecoveryConnect is an assignment-management platform for lenders, forwarders, and recovery agents handling asset-recovery cases. It provides real-time case status, visibility from back-office staff to drivers, and configurable dashboards and reports. RecoveryConnect Mobile gives field agents case details, map views, search and filtering, photo uploads, and electronic condition reporting. The mobile app supports iOS, Android, and Windows, while the service also lists web and Windows access. Mapping and turn-by-turn navigation can use Google, Apple, or Waze maps. Pro features add enhanced mapping, configurable map icons, and DRN access to historical license-plate-recognition hits. Listed integrations include VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip-tracing data. A Violent Event tool communicates potential danger to the case originator and alerts agents before case acceptance. Pro+ adds automated invoicing and contract management; MBSi says completed cases can generate invoices from uploaded contracts, case details, and set fees. Pricing starts at $50 a month, with per-transaction, storage-lot, and plate charges. Plans include BASIC at $50/month, PRO at $300/month, and PRO+ at $750/month with its stated offer terms.
For and against
For
- Real-time case status from back office to drivers
- Mobile app supports iOS, Android, and Windows
- Navigation uses Google, Apple, or Waze maps
- Violent Event alerts agents before acceptance
- Pro+ includes automated invoicing and contracts
Against
- Charges per MBSi recovery transaction
- Additional storage-lot fees apply
- Manual and automatic plate fees apply
- Some integrations are listed only on Pro
The verdict
RecoveryConnect combines case management, field mobility, mapping, safety communication, and billing tools. The $50.00-per-month starting plan is supplemented by transaction, storage, and plate charges.
Who it suits
RecoveryConnect is intended for lenders, forwarders, and recovery agents managing assignments and field work. It fits teams needing mobile case access, mapping, reporting, and invoicing.
Plans and prices
RecoveryConnect BASIC
$7 per MBSi repo · additional storage: $15 per lot/month · manual plates: $0.60 each · automatic plates: $0.45 each
Read 8 Oct 2026 · mbsicorp.com
RecoveryConnect PRO
$6 per MBSi repo · additional storage: $50 per lot/month · manual plates: $0.50 each · automatic plates: $0.35 each
Read 8 Oct 2026 · mbsicorp.com
RecoveryConnect PRO+
$6 per MBSi repo · additional storage: $50 per lot/month · manual plates: $0.50 each · automatic plates: $0.35 each
Read 8 Oct 2026 · info.mbsicorp.com
On the record
- Audience
- The platform provides solutions for lenders, forwarders, and recovery agents.mbsicorp.com · read 8 Oct 2026
- Case management
- It provides real-time case status, case management visibility from the back office to drivers, and configurable dashboards and reports.mbsicorp.com · read 8 Oct 2026
- Compliance and safety
- The Violent Event tool lets users communicate potential danger to the case originator and alerts agents before they accept cases.mbsicorp.com · read 8 Oct 2026
- Field app
- RecoveryConnect Mobile gives agents real-time case details, map views, case search and filtering, photo upload, and electronic condition reporting.mbsicorp.com · read 8 Oct 2026
- Integrations
- The pricing page lists integrations with all major forwarders and DRN integration for historical license-plate-recognition hits on Pro.mbsicorp.com · read 8 Oct 2026
- Invoicing
- Pro+ includes automated invoicing and contract management, and MBSi says it automatically generates an invoice when a case is completed using uploaded contracts, case details, and set fees.info.mbsicorp.com · read 8 Oct 2026
- Mapping and navigation
- The platform offers mapping and turn-by-turn navigation using Google, Apple, or Waze maps, with enhanced mapping and configurable map icons listed as Pro features.mbsicorp.com · read 8 Oct 2026
- Marketplace integrations
- MBSi’s Marketplace lists VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip-tracing data as RecoveryConnect integrations.mbsicorp.com · read 8 Oct 2026
- Mobile compatibility
- RecoveryConnect Mobile is compatible with iOS, Android, and Windows operating systems.mbsicorp.com · read 8 Oct 2026
- Pricing limits
- The pricing page charges per MBSi recovery transaction and lists additional monthly storage-lot fees and per-plate purchase fees by plan.mbsicorp.com · read 8 Oct 2026
- Purpose
- RecoveryConnect is an assignment management platform for managing asset recovery cases and helping customers improve recovery rates and work efficiency.mbsicorp.com · read 8 Oct 2026
- Security
- MBSi says its SaaS platform runs on AWS cloud infrastructure that supports strict security requirements.mbsicorp.com · read 8 Oct 2026
- Support
- MBSi lists support by phone at 602-864-7847 and by email at [email protected].mbsicorp.com · read 8 Oct 2026
