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RealPage Self-Guided Tours
Richardson, Texas, United States
What it is
RealPage Self-Guided Tours is web software for rental property operators offering prospects apartment and community visits without relying on leasing-office hours. Prospects can schedule a specific apartment or an entire community, then use available access methods for gates, buildings and corridors. During a visit, QR codes open interactive site maps, apartment and community information, pricing and availability. The same tour content can provide an online leasing application. Integrated ID Document Validation lets operators verify a prospect before the tour through a contactless, multi-level government-issued ID process. RealPage says the service fits retrofit properties and new developments regardless of existing technology. The company also describes virtual and live-agent tour options, with Yardi, ResMan, Entrata and MRI Software listed as property-management integration partners. The service is offered for web deployment, with pricing available on request. RealPage was founded in 1998 and is headquartered in Richardson, Texas.
For and against
For
- Tours can occur when leasing offices are closed
- QR codes show maps, details, pricing and availability
- Supports retrofit properties and new developments
- Includes contactless government-ID validation
- Integrates with listed property-management systems
Against
- Pricing is available only on request
- Identity validation is intended for operators, not visitors
- Privacy follows each property's management-company policy
The verdict
RealPage Self-Guided Tours combines scheduled property access, on-site digital information and online leasing steps. Its web service is aimed at operators managing prospect visits across different property technologies, with pricing handled directly by RealPage.
Who it suits
It suits rental property operators that want scheduled, self-guided visits, including when leasing offices are closed. It also fits properties needing QR-based information, online applications and identity checks.
On the record
- Access options
- The product supports multiple options for access to gates, buildings and corridors.realpage.com · read 8 Oct 2026
- Digital tour content
- Prospects can use QR codes during a tour to access interactive site maps, apartment and community information, pricing, availability and an online leasing application.realpage.com · read 8 Oct 2026
- Identity validation
- Integrated ID Document Validation lets operators verify a prospect's identity before a tour through a contactless, multi-level government-issued ID process.realpage.com · read 8 Oct 2026
- Integration marketplace
- RealPage Exchange describes an expanding network of AppPartners offering RealPage-certified integrations.realpage.com · read 8 Oct 2026
- Intended customers
- RealPage describes its platform as serving real estate owners and managers, and says its solutions cover multiple rental property types.realpage.com · read 8 Oct 2026
- Online application
- Prospects can access and complete an online leasing application through the tour content.realpage.com · read 8 Oct 2026
- Pricing availability
- The product page describes the service as low cost but does not state a price.realpage.com · read 8 Oct 2026
- Pricing information
- The product page describes self-guided tours as available at a low cost but does not state a price.realpage.com · read 8 Oct 2026
- Privacy terms
- Data provided and transferred with the self-guided tour service is governed by the applicable property's management company's privacy policy.realpage.com · read 8 Oct 2026
- Property fit
- RealPage says the tours are available for retrofit and new developments, regardless of the technology in use.realpage.com · read 8 Oct 2026
- Property management integrations
- The apartment tours page lists Yardi, ResMan, Entrata and MRI Software as PMS integration partners.realpage.com · read 8 Oct 2026
- Property setup
- RealPage says the tours can be used for retrofit and new developments, regardless of the technology in use.realpage.com · read 8 Oct 2026
- Security audit terms
- RealPage's Smart Building service terms call for an annual third-party SOC 2 Type 2 audit and provide for a summary of material deficiencies upon a site owner's written request.realpage.com · read 8 Oct 2026
- Security policy
- RealPage's responsible disclosure policy provides guidelines for reporting potential vulnerabilities in its systems and applications.realpage.com · read 8 Oct 2026
- Support
- RealPage's support information says customers can access knowledge-base articles and submit support requests through its website or Client Portal.realpage.com · read 8 Oct 2026
- Tour availability
- Prospects can tour a specific apartment or an entire community at their convenience, including when the leasing office is closed.realpage.com · read 8 Oct 2026
- Tour content
- Prospects can use QR codes to view interactive site maps, apartment and community information, pricing and availability during a tour.realpage.com · read 8 Oct 2026
- Tour options
- RealPage's apartment tours page describes self-guided, virtual and live-agent tour options for prospects.realpage.com · read 8 Oct 2026
