Quitlo
What it is
Quitlo uses AI voice calls to address failed SaaS payments and collect feedback about churn, low NPS scores, and other customer issues. For a failed payment, it says calls can happen within minutes and include a payment update link. Playbooks also cover churn exit conversations, NPS follow-ups, onboarding check-ins, and win-back calls. After calls end, structured summaries and insights are sent to Slack within minutes. Listed connections include Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom, and Zapier, with more than 40 additional tools available through unified APIs. Quitlo supports APIs and webhooks, plus phone, email, SMS, and Slack notifications. Pricing includes a free-upfront Performance option charging 15% of recovered MRR, Payment Recovery at $349 a month, and Full Platform at $1,499 a month. The service offers a free trial. Quitlo states that AI calls identify themselves, provide an immediate end option, and stop after an opt-out or hang-up.
For and against
For
- Calls can address failed payments within minutes
- Playbooks cover churn, NPS, onboarding, and win-back
- Structured summaries sent to Slack
- Stripe and CRM integrations listed
- AI disclosure and opt-out process stated
Against
- Paid plans start at $349 a month
- Performance plan charges 15% of recovered MRR
- Call recordings retained for 90 days
- AI calls require recipients to receive automated outreach
The verdict
Quitlo brings payment-recovery and customer-feedback call workflows into one service with integrations and Slack summaries. Its pricing model ranges from recovered-revenue fees to monthly subscriptions.
Who it suits
Quitlo is aimed at SaaS teams handling failed payments, churn conversations, and customer feedback. It may suit teams that want call outcomes delivered into Slack and connected systems.
Plans and prices
Performance
Payment recovery calls · structured Slack summaries · Stripe integration
Read 8 Oct 2026 · quitlo.com
Payment Recovery
100 AI recovery calls/mo · payment update links · voicemail detection · recovery dashboard
Read 8 Oct 2026 · quitlo.com
Full Platform
Unlimited calls · all modules · CRM sync · benchmarks
Read 8 Oct 2026 · quitlo.com
On the record
- AI disclosure and opt-out
- Quitlo says every AI call identifies itself as AI, provides an immediate option to end the call, and does not call again after an end user opts out or hangs up.quitlo.com · read 8 Oct 2026
- Call summaries
- Quitlo sends structured conversation summaries and insights to Slack within minutes of a call ending.quitlo.com · read 8 Oct 2026
- Data retention
- The privacy policy says data is retained for 90 days after cancellation and call recordings for 90 days after a call, then permanently deleted.quitlo.com · read 8 Oct 2026
- Integrations
- The integrations page lists Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom, and Zapier, and says 40+ more tools are available through unified APIs.quitlo.com · read 8 Oct 2026
- Intended users
- Quitlo describes its product as built for SaaS teams and says its calls are intended to help them understand churn, failed payments, and customer feedback.quitlo.com · read 8 Oct 2026
- Other conversations
- Its playbooks include churn exit calls, NPS follow-ups, onboarding check-ins, and win-back calls.quitlo.com · read 8 Oct 2026
- Payment recovery
- For failed payments, Quitlo says it calls customers within minutes and can deliver a payment update link.quitlo.com · read 8 Oct 2026
- Privacy rights
- Quitlo says customers can request data access, correction, deletion, and export, and that it offers a Data Processing Agreement upon request.quitlo.com · read 8 Oct 2026
- Security
- Quitlo says OAuth tokens are encrypted at rest, data is transmitted using TLS 1.2 or higher, and database row-level security limits customers to their own data.quitlo.com · read 8 Oct 2026
- Support
- Quitlo lists [email protected] for technical support and says active customers get priority response.quitlo.com · read 8 Oct 2026
- Trial
- The pricing page calls performance pricing a free trial for Payment Recovery and offers 10 free conversations to test other modules.quitlo.com · read 8 Oct 2026
- What it does
- Quitlo uses AI voice calls to recover failed SaaS payments and gather customer feedback about churn, low NPS scores, and other issues.quitlo.com · read 8 Oct 2026
