Pulseway
What it is
Pulseway is a remote management platform for IT departments and managed service providers (MSPs) to monitor, manage, and troubleshoot workstations, servers, network devices, and mobile devices. Its monitoring and alerts cover Windows, Mac, Linux, network devices, and IoT. Remote control includes unlimited sessions and multi-screen support, while scripting and auto-remediation handle management tasks. Patch management covers operating systems and third-party applications, with more than 300 application titles listed as ready to use. Integrations include Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master, and ConnectWise Manage. Autotask and Zendesk can create tickets from notifications that meet configured priority criteria. Pulseway uses a hybrid deployment model, with agents for Windows, Linux, macOS, and BSD. Agents and client software need no inbound ports and require outbound HTTPS on TCP 443. Pricing is on request, with monthly, annual, and three-year options, volume discounts, configurable endpoints, MDM and security add-ons, and a one-time advanced onboarding fee of €149. A 14-day trial is available; there is no free plan.
For and against
For
- Monitors Windows, Mac, Linux, network devices, and IoT.
- Remote control includes unlimited sessions and multi-screen support.
- Patch management covers operating systems and third-party apps.
- Agents require outbound HTTPS, not inbound ports.
Against
- No free plan is available.
- Pricing is provided on request.
- Advanced onboarding carries a one-time €149 fee.
The verdict
Pulseway brings monitoring, remote control, scripting, and patch management into a remote administration platform. Its paid pricing is available on request, and prospective users can start with a 14-day trial.
Who it suits
Pulseway suits MSPs and IT departments managing multiple devices remotely. The maker also presents it for education organizations.
Plans and prices
Pulseway RMM
Monthly, annual, and 3-year options · volume discounts · configurable endpoints, MDM, and security add-ons · one-time advanced onboarding fee of €149
Read 5 Oct 2026 · pulseway.com
On the record
- Authentication
- Pulseway says two-factor authentication is mandatory for all instances and supports mobile push approval or TOTP apps.pulseway.com · read 5 Oct 2026
- Automation
- Its automation engine supports routine tasks such as script execution and service restarts, as well as more complex workflows.pulseway.com · read 5 Oct 2026
- Customer support
- The trial installation page says trial users are assigned a dedicated technical contact and can use the community forum, blog, and guides for help.pulseway.com · read 5 Oct 2026
- Datacenter
- Pulseway says it hosts servers in US East Coast data centers and lists ISO certification, LEED certification, SOC 2, and Uptime Institute among applicable standards or certifications.pulseway.com · read 5 Oct 2026
- Downloads
- The downloads page lists Windows, Linux, macOS, and BSD agents, with minimum operating system versions for supported agents.pulseway.com · read 5 Oct 2026
- Encryption
- Pulseway says service connections use RSA public/private key exchange and AES 256-bit session encoding, and messages use AES 256-bit encryption.pulseway.com · read 5 Oct 2026
- Hosting and compliance
- Pulseway says its servers are hosted in US East Coast data centers and identifies ISO certification, LEED certification, SOC 2, and Uptime Institute compliance there.pulseway.com · read 5 Oct 2026
- Integrations
- Listed integrations include Pulseway PSA, ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue, Webroot, Bitdefender, Unitrends, and Datto.pulseway.com · read 5 Oct 2026
- Intended users
- Pulseway describes its RMM software as serving IT departments and managed service providers.pulseway.com · read 5 Oct 2026
- Monitoring
- The product offers real-time monitoring and customizable alerts for servers, networks, workstations, and mobile devices.pulseway.com · read 5 Oct 2026
- Network access
- Pulseway says its agents do not require inbound network ports and require outbound HTTPS on TCP 443.pulseway.com · read 5 Oct 2026
- Network requirement
- Pulseway says its agents and client software need no inbound ports and require outbound HTTPS on TCP 443.pulseway.com · read 5 Oct 2026
- Patching
- Pulseway automates operating system and third-party application patch management.pulseway.com · read 5 Oct 2026
- Product
- Pulseway RMM lets IT departments and MSPs monitor, manage, and troubleshoot workstations, servers, networks, and mobile devices remotely.pulseway.com · read 5 Oct 2026
- Purpose
- Pulseway manages and troubleshoots workstations, servers, and network devices remotely.pulseway.com · read 5 Oct 2026
- Remote control
- Built-in Remote Control connects to Windows or macOS devices from iOS, macOS, Android, or Windows devices.pulseway.com · read 5 Oct 2026
- Self-hosted requirements
- The Enterprise Server installation page lists Windows Server 2016, at least 2 GB RAM, .NET Framework 4.5.2 or higher, SQL Server 2016 or newer, a static IP, and an SSL certificate as server requirements.pulseway.com · read 5 Oct 2026
- Support
- The Enterprise Server installation page says trial users are assigned a dedicated technical contact and points to a user forum, blog, and guides.pulseway.com · read 5 Oct 2026
