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On the recordRead 11 Oct 202620 facts
PulseCX
PulseCX · Bengaluru, Karnataka, India
Plans and prices
Growth Trial
Free
Up to 1 location · 1 user · Google Reviews only · basic inbox and analytics
Read 11 Oct 2026 · pulsecx.in
Growth Plan
₹10,000a month, billed yearly
Up to 1 location (additional charged) · 3 team members per location
Read 11 Oct 2026 · pulsecx.in
Premium Plan
₹18,000a month
Everything in Growth · 24/7 priority support desk · advanced competitor scanners
Read 11 Oct 2026 · pulsecx.in
One-Time License Fee
₹50,000one-time
Setup and configuration · lifetime platform access
Read 11 Oct 2026 · pulsecx.in
Enterprise
Priced on request
For 21+ locations · unlimited locations and channels · custom terms
Read 11 Oct 2026 · pulsecx.in
On the record
- AI replies
- Its AI can personalize and publish configured replies automatically for positive 4-star and 5-star reviews.pulsecx.in · read 11 Oct 2026
- Alerts
- Users can configure review alerts through WhatsApp, Telegram, and email, with routing by location.pulsecx.in · read 11 Oct 2026
- Billing
- The pricing page says prices exclude 18% GST, GST invoices are generated automatically, and payments are processed through Razorpay.pulsecx.in · read 11 Oct 2026
- CAPA
- CAPA workflows support escalation, department assignment, root-cause analysis, corrective and preventive actions, and evidence uploads.pulsecx.in · read 11 Oct 2026
- Custom integration
- Enterprise capabilities include custom webhooks and API for bringing custom NPS channels, support emails, or private surveys into the unified queue.pulsecx.in · read 11 Oct 2026
- Data rights
- The privacy policy describes rights to access, correct, or request deletion of personal data under DPDPA 2023 and applicable international regulations.pulsecx.in · read 11 Oct 2026
- Inbox and locations
- The product brings reviews from multiple platforms and locations into one inbox with filters for stars, status, or platform.pulsecx.in · read 11 Oct 2026
- Industries
- The product is presented for healthcare, hotels and hospitality, restaurants, retail, and local services, including multi-location businesses.pulsecx.in · read 11 Oct 2026
- Integrations
- The site lists Google Business Profile, Facebook Business Pages, Yelp, Practo, JustDial, MakeMyTrip, Zomato, MouthShut, Trustpilot, App Store, and Play Store integrations.pulsecx.in · read 11 Oct 2026
- Languages
- PulseCX says it detects review language and generates replies in that language, with support for 50+ languages.pulsecx.in · read 11 Oct 2026
- Location limit
- 1pulsecx.in · read 22 Sep 2026
- Product
- PulseCX is a unified B2B platform for organizing customer reviews from connected third-party platforms and assisting with replies.pulsecx.in · read 11 Oct 2026
- Monitoring alerts
- Yespulsecx.in · read 22 Sep 2026
- AI response assistance
- Yespulsecx.in · read 22 Sep 2026
- Review sources
- Google Business Profile,Facebook,Yelp,Practo,JustDial,Local Search,MakeMyTrip,Zomato,MouthShut India,Trustpilot,Google Play,App Storepulsecx.in · read 22 Sep 2026
- Security
- The privacy policy says data is stored in systems using 256-bit SSL encryption and that personal information is not sold or rented.pulsecx.in · read 11 Oct 2026
- Support
- The contact page says email support aims to respond within 24 hours and lists phone and WhatsApp hours as Monday to Friday, 9am–6pm.pulsecx.in · read 11 Oct 2026
- Trial limits
- The listed trial includes up to one location and one user, with Google Reviews, a basic inbox with read-only AI drafts, and a basic analytics dashboard.pulsecx.in · read 11 Oct 2026
